Aylin is the best to bad your dealership isn’t more like her
9/22/2020
Leesa V. VERIFIED CUSTOMER
Aylin always goes above and beyond! A million thanks as always!
9/22/2020
Jim D. VERIFIED CUSTOMER
Great guy!! Made the service experience a joy! Wish all service departments had people like him!!
9/21/2020
Robert D. VERIFIED CUSTOMER
Service done very quick!
9/21/2020
Bill P. VERIFIED CUSTOMER
Eric is an excellent representative of your company. The entire service process was handled smoothly and efficiently. Time to complete the service beat expectations and was appreciated.
9/20/2020
Sheila V. VERIFIED CUSTOMER
Aylin is the best supervisor I’ve ever had bar none!
9/20/2020
Marcia T. VERIFIED CUSTOMER
Great service
9/20/2020
Stephen T. VERIFIED CUSTOMER
I think Eric's is great I bought a car from abass and Steve and Kankaid was is fantastic Randy is great when you return your Audi guys just have a very good dealership you should be very proud of your working staff and no one has paid me to give you this message
9/20/2020
Jennifer C. VERIFIED CUSTOMER
They had a suggested service of $1200 for an alignment!
9/19/2020
Neal C. VERIFIED CUSTOMER
Great body work and service
9/19/2020
Rafeal J. VERIFIED CUSTOMER
Took longer than expected, specially the washing.
9/19/2020
Walter F. VERIFIED CUSTOMER
Excellent services
9/19/2020
Mark G. VERIFIED CUSTOMER
Communication before and during the process was good and effective.
They were helpful in getting our car there and keeping us informed.
It was the pick up where things could have been better,
We messaged saying we would be in at 2pm to pick up the car.. our rep said it would be ready and waiting .. with a complimentary top off and wash.
We arrived around 2. We waited 15-20 minutes before we were told our rep wasn’t in the building. Another rep did them assist us. We paid, your cashier was incredible.
From that point on we waited another 20 minutes for the car .. which was not washed. My recommendation: great start but communication could be better at pick up. Also, masks were not overly adhered to.
All in all - we are pleased with the work done but feel customer service could be better. We owned a jaguar formerly and we received incredible service so we Do expect that.
Hope this feedback helps.
9/19/2020
John Z. VERIFIED CUSTOMER
Eric is very knowledgeable and professional. Excellent service.
9/18/2020
Deborah C. VERIFIED CUSTOMER
She was great! My battery was dead and she took care of me right away,even though she was extremely busy.
9/18/2020
Jadranka M. VERIFIED CUSTOMER
Always satisfied with service at your dealership
9/18/2020
Ricardo S. VERIFIED CUSTOMER
Henry was friendly and professional. Excellent service!
9/17/2020
Lilliana B. VERIFIED CUSTOMER
Service guy Henry was excellent it was the lyft drivers that sucked dont even believe they actually came.
9/17/2020
Douglas C. VERIFIED CUSTOMER
Excellent service.
9/17/2020
James C. VERIFIED CUSTOMER
I was very satisfied with Carlos at Fort Lauderdale Audi.