Henry was a very good service consultant. I was very surprised as to the cost of the service provided.
9/16/2020
Felicia O. VERIFIED CUSTOMER
Aylin was absolutely great!!
9/16/2020
Hilda B. VERIFIED CUSTOMER
I brought my car in for an oil service and it took you an entire day to complete the Service. When I returned the next day it took me over thirty minutes to retrieve my car. I’m satisfied with Carlos but was disappointed with the service department in general. He is great and tried to accommodate me. Thank you.
9/16/2020
Robert T. VERIFIED CUSTOMER
Ms Reyes Is wonderful. She has been my service adviser for many years. She serviced all my cars back when she worked at Pembroke Pines Audi. That’s why I came to Fort Lauderdale Audi. I would follow her where ever Audi dealership she’s employed. She’s the best. You should give her a raise. She deserves it.
9/15/2020
Laurence H. VERIFIED CUSTOMER
Attentive
9/15/2020
Lynn C. VERIFIED CUSTOMER
I always go to Aylin. I feel that she is helpful and honest. I feel comfortable going to her every time I need to go to service
9/15/2020
Jonathan V. VERIFIED CUSTOMER
Very knowledgeable and polite!!
9/14/2020
Leigh P. VERIFIED CUSTOMER
Could never get hold of service advisor.
Trying to up sell on things I wasn’t there for and not needed.
Was never updated about my vehicle, was there all day and I had to inquire about it at your closing time! On a Friday 6 pm
9/14/2020
Ellen S. VERIFIED CUSTOMER
Eric Palmer is your star service manager. He truly is an asset to your organization based on intellect, professionalism , superior customer service and I can go on. He truly is your best and should be compensated by your corporation as his talent is rare and highly valuable. Thank you . Ellen S
9/13/2020
Janos D. VERIFIED CUSTOMER
My service adviser, Eileen was absolutely proffesional ans caring.
11 out of 10 !!!!
Thank you
9/11/2020
Salomon C. VERIFIED CUSTOMER
Carlos was great. Explained everything in detail and set my expectations. Arranged transportation home and back to the dealer. Friendly and professional Great service.
9/11/2020
Janet H. VERIFIED CUSTOMER
I was pleased to work with Eric and would want him to be my service rep next time!
9/11/2020
Holly S. VERIFIED CUSTOMER
Carlos was very awesome and efficient and I’m completely satisfied with everything
9/10/2020
Rosemary V. VERIFIED CUSTOMER
Only problem was the car was there for almost ten hours thought it would have been completed much sooner Aylin Reyes was very nice to work with
9/10/2020
Kenneth K. VERIFIED CUSTOMER
Great customer service.
9/9/2020
Stephen T. VERIFIED CUSTOMER
As usual the service the Department in Fort Lauderdale for Audi was excellent Eric is very good service advisor took care of all my cars needs in a timely fashion and delivered my car washed with everything done keep up the good work.
9/9/2020
Andrew S. VERIFIED CUSTOMER
Aylin is fantastic. I plan all of my visit around her schedule because I trust what she has to tell me about my car and taking care of it. She’s the greatest.
9/9/2020
Katherine P. VERIFIED CUSTOMER
Aylin has excellent communication skills and always strives for customer satisfaction. Grateful to have her as my service advisor
9/9/2020
Virginia And. VERIFIED CUSTOMER
Spent two hours waiting to find out they didn't have part for airbag recall. Made the appointment two days ahead.