Fort Lauderdale Audi is # 1 as far as I'm concerned!
9/4/2020
Charles H. VERIFIED CUSTOMER
Great service ??????????
9/3/2020
Michael A. VERIFIED CUSTOMER
Aylin is the best Blond I know
9/3/2020
Garnet L. VERIFIED CUSTOMER
Aylin is always the best. She is the reason why I come to this location. Aylin always makes the best recommendations and honestly takes great care of myself and my car with excellent service.
9/3/2020
William T. VERIFIED CUSTOMER
A big need to tell buyers how long they will have to wait a BBC d if needed a loaner will be available
I would have asked for a loaner had I known that the oil change was going to take two hours
9/2/2020
Michael B. VERIFIED CUSTOMER
JC, “Exceeded the Expected” in providing excellent customer service. Communication was excellent in keeping me abreast on the status of my car. The best service experience that I have ever had at any Audi service department. I just moved here from another state, so thank you JC for the great experience. You have set the bar high.
Mike Brown
9/2/2020
Robert S. VERIFIED CUSTOMER
Excellent costumer service by Jason.
9/1/2020
Harry M. VERIFIED CUSTOMER
Always professional, courteous and fast!
8/31/2020
Georganna C. VERIFIED CUSTOMER
The service was excellent .
8/31/2020
Ray S. VERIFIED CUSTOMER
I do Welcome a chance to submit comments. Please send it to me.
8/31/2020
Eva P. VERIFIED CUSTOMER
After returning car cruise control does not work. Also they told me they would turn off service light but after I got car back representative said they wouldn't turn it off because it wasn't serviced which I think is very petty. When I go to Audi Iexpect the best of the best and that's not happening .
8/30/2020
Hans S. VERIFIED CUSTOMER
Great work!! Eric was super helpful.
8/29/2020
Mike C. VERIFIED CUSTOMER
Ailyn is the best. Honestly i never wanted to come back to Audi after a few bad experiences at a couple of south Florida’s Audi dealers including FTL. There seemed to be an arrogance about the brand that turned me off. I was in a bad spot and had no choice but to return to the Audi dealership. I felt like this was going to go from bad to worse once i set foot at the Audi dealership.
She changed the entire narrative by her kindness, understanding, communication and professionalism. I was pleasantly surprised. She went above and beyond to accommodate me while my vehicle was being repaired due to damages related to a recalled engine part. She was available after hours and kept me updated on every step.
Her approach single handedly changed my perception of Audi and I’ve already shared her contact info with fellow Audi owners. I hope she receives this acknowledgment she deserves.
Thank you!!
8/27/2020
Sid P. VERIFIED CUSTOMER
Ms. Reyes provides excellent customer service is genuinely interested in making sure the customers are happy with the result of their experience in the dealership and explains everything very thoroughly so I understand what was done with my car. She is a pleasure to work with.
8/25/2020
Aleksandar Y. VERIFIED CUSTOMER
The text you sent me with diagnostics of my car was wrong. That was a different audi. The cashier told me serpentine belt and something else but the link with text was for tires on a different car. Also I came with a coupon for oil change for $70 instead of $150. And the cashier told me it will be $60 off of the price. I have the coupon in my hand and she said that I am wrong.... verry poor service. I have my coupon to prove it and I can show it anytime again.
8/24/2020
Cynthina M. VERIFIED CUSTOMER
Eric Palmer took care of me very well an my car was serviced an completed the right way drives better an smooth thank you Eric Palmer for your wonderful service
8/23/2020
Isabel H. VERIFIED CUSTOMER
Aylin is the best. I travel all the way from Miami to Ft Lauderdale.
8/22/2020
Michael M. VERIFIED CUSTOMER
Aylin is always the best....never a problem and she cares. Over the next week I plan on buying my leased TT from Audi. Aylin put me in touch with Abbas who has been on point. Really great people.
8/22/2020
Sheila V. VERIFIED CUSTOMER
Aylin is great customer service attention to detail personable reliable. She’s a great asset to your dealship as I know your profitability lies in service!