Great job in pointing out that the inspection revealed that my Audi A4 had two tires with nails in them. I went in thinking I had an issue with only 1 tire.
Excellent advise in recommending that the two replacement tires should be locate in the front.
8/20/2020
Jeanelle A. VERIFIED CUSTOMER
Carlos was very helpful and had my car fixed and ready to go quickly!
8/19/2020
LAKENYA J. VERIFIED CUSTOMER
Aylin is great at what she does. She went above and beyond to help me and a wonderful attitude.
8/19/2020
Sataria W. VERIFIED CUSTOMER
I appreciate all of Jason's help I'm happy to have a service provider who's skills I can rely on and trust, our cars are major parts of a life that is successful and if our servicers are not skilled and trustworthy that is very harmful so I am grateful for the job well done.
8/19/2020
CHARLES E. VERIFIED CUSTOMER
Carlos goes above and beyond, was very polite, punctual and professional. He was a pleasure to deal with.
8/19/2020
Russell C. VERIFIED CUSTOMER
I am not fully clear on what was done on my car for the money spent. When I picked it up, the fault messages for the roof were not on. I drove 10 minutes to my office and parked it. When I started the car to drive home in the evening, similar fault messages were on again:”soft top not secure” and “soft top cannot be used”. Your Audi experts clearly did not know how to fix the problem but gladly took my money. This is a car that has been babied in a carport with 53,0000 miles. A car of “quality” that Audii portrays should not have issues like this!
8/19/2020
Robert S. VERIFIED CUSTOMER
Aylin Reyes has has been an excellent service advisor for our Audi Q5. I always request Ms Reyes when I bring our Q5 in for maintenance.
8/19/2020
Hunter N. VERIFIED CUSTOMER
I spoke with the service manager in extent about my vehicle and how they did not do the work I asked and paid for. I was told to bring the car in yesterday morning for service to do nothing with my vehicle again.
8/18/2020
Frantisek D. VERIFIED CUSTOMER
Eric is great. Knowledgeable and never makes you wait. Wish other locations would have employees like Eric.
8/18/2020
Andre M. VERIFIED CUSTOMER
Carlos goes above and beyond his job to take of us. I appreciate it
8/18/2020
Dawn S. VERIFIED CUSTOMER
Jason was very professional and a pleasure to work with .
8/18/2020
Marlon N. VERIFIED CUSTOMER
Keep up the good work!
8/17/2020
Ralph S. VERIFIED CUSTOMER
Wait to long car wash bad
8/16/2020
Claudia S. VERIFIED CUSTOMER
Ayleen is the best!!!! And Michele at valet!!!
8/15/2020
Roger G. VERIFIED CUSTOMER
Very professional and did not rush made me feel my car was important to him for me. Thank you.
8/15/2020
Vanessa P. VERIFIED CUSTOMER
The problem with the faulty battery was quickly diagnosed and I have not had a problem with starting the car since my service
8/14/2020
Ryan M. VERIFIED CUSTOMER
Aylin always goes above & beyond for me on any Audi/request I give her. She’s always in a wonderful mood & I'm glad she’s my service advisor.
8/14/2020
Steven K. VERIFIED CUSTOMER
Aylin always treats me the very best she's awesome
8/14/2020
Marsha S. VERIFIED CUSTOMER
I absolutely LOVE my Audi A-3!!! I am extremely please with Eric and the entire Audi team. Thanks for all the great attention to detail and for always providing complete explanations/answers to my many questions and for always being pleasant.
Again,
Thank you,
Marshab
8/14/2020
Maria S. VERIFIED CUSTOMER
Eric was very professional and friendly and addressed my questions in a timely manner. I was very satisfied with service from everyone.