You're welcome and thank you for great customer service.
11/22/2020
Wanda E. VERIFIED CUSTOMER
Sam is the best. She is so friendly, courteous, and professional!
11/21/2020
Kalanui W. VERIFIED CUSTOMER
Judith's outstanding service allowed me to get my vehicle in the shop and completed in minimum time. Thank you
11/21/2020
BRENNER C. VERIFIED CUSTOMER
Always receive great service!! Thanks.
11/21/2020
Barbara R. VERIFIED CUSTOMER
Yes
11/20/2020
Jeremy J. VERIFIED CUSTOMER
Adam Harrison was very professional and assisted me with all my questions and concerns. He acknowledged me even though he was assisting another guest to let me know he would help me once he’s finished. I appreciated that because there are many times I arrive somewhere and there’s no greeting to let me know I’ll be waited on soon or even let me know they realize I’m there. He quickly assisted me with a shuttle request and kept me updated through texts and phone calls on the status of my vehicle. I look forward to continue my service with Priority Nissan. Thanks
11/20/2020
CHARLES K. VERIFIED CUSTOMER
Outstanding job.
11/20/2020
DONALD B. VERIFIED CUSTOMER
I was there for 3.5hrs for an oil change and annual inspection. That is totally unacceptable!
11/20/2020
Vicki S. VERIFIED CUSTOMER
The best!!
11/20/2020
Miranda G. VERIFIED CUSTOMER
Service Sam is an absolute delight. Give her a raise. Hire a leaf tech.
11/20/2020
Richard C. VERIFIED CUSTOMER
)get more organized...had 9 am appt for state inspection...took 2 and 1 half hour.service came to get me and said I needed 4 new tires I then was told the wrong Insp ticket was shown to me. 9 am appt and my car wasn't brought in until 11. Bad experience.
11/19/2020
MURIEL W. VERIFIED CUSTOMER
Great customer service and fast response on picking up vehicle and shuttle service.
11/19/2020
LINDA D. VERIFIED CUSTOMER
Me. Adam was kind and very professional; qualities customers like myself love seeing.
11/19/2020
Michael A. VERIFIED CUSTOMER
Sam did a great job. She's been the best service agent I've had at this Nissan dealership.
11/19/2020
BEATRICE G. VERIFIED CUSTOMER
Ms. Morton was very helpful and professional.
11/18/2020
Terri B. VERIFIED CUSTOMER
Customer service was excellent. Samantha (Sam) took the time to explain the service that was being provided and what maintenance will be further needed on my vehicle in an understandable manner. When I got in my vehicle to leave, the warning lights were still on so I went back inside to let Sam know and she personally took care of resolving the issue. It’s been a long time since I had this level of customer service with Priority Nissan of Newport News. Please do whatever possible to keep Sam on the Priority Nissan team. She is an asset!!!!
11/18/2020
Susie J. VERIFIED CUSTOMER
My experience with the representative was excellent. I do feel that the customer should be given unknown information about there vehicle without finding things they need for their vehicles through the media. Like air conditioner filters. Never knew that. And no one mentions it
Thanks.