He was polite. Was accurate on telling everything that was done and what it all meant.
1/21/2022
Francis C. VERIFIED CUSTOMER
Thanks
1/20/2022
Angela H. VERIFIED CUSTOMER
I was lead to believe it was important to have diagnostic work on my vehicle but after they looked at it, it didn’t seem they were concerned about making repairs.
1/19/2022
Jana M. VERIFIED CUSTOMER
Jason was very knowledgeable about the recall, and explained everything very well! Thank you!!
1/17/2022
Steve K. VERIFIED CUSTOMER
Moved the process along quickly and explained everything that was done and found.
1/15/2022
Jeff S. VERIFIED CUSTOMER
Ford isn’t going to send me a survey, because you guys didn’t get my email. I would have given you guys perfect scores if you would have gotten that. I could tell Joshua was new or nervous, but he was polite and did a good job.
1/15/2022
Scott K. VERIFIED CUSTOMER
Great job!
1/15/2022
Lee S. VERIFIED CUSTOMER
Well satisfied. Everything was explained well
1/15/2022
Paul V. VERIFIED CUSTOMER
Aaron did a great job!!
1/15/2022
Nancy H. VERIFIED CUSTOMER
Happy with our service.
1/14/2022
Daniel R. VERIFIED CUSTOMER
Extremely long wait time. Oil change, tire rotation, and look at a noise in the front end. Spent 4 hours at the location but didn’t get an update until after 3 1/2 hours had passed.
1/14/2022
Keith E. VERIFIED CUSTOMER
I scheduled warranty work for my first transit work van. I told the person scheduling the appointment what the vehicle was. When I show up for my appointment, they had me down for my personal vehicle. I had to wait around for them to figure out what to do. I took the afternoon off of work to get this work done. Ended up taking over 3.5 hours before I was able to get the van, and it still needs some parts ordered. Now my windows and door locks are not working right. I have not had very good experiences here. Everyone is in a hurry and it seems as though they are to busy for anything.
1/14/2022
Andrew M. VERIFIED CUSTOMER
Best place in Marshall to service your vehicle! Very efficient and friendly staff - thank you for a job well done!
1/13/2022
Gary W. VERIFIED CUSTOMER
Jason and the entire service staff always treats us like family. All work to be accomplished is explained thoroughly.
1/10/2022
Kayla O. VERIFIED CUSTOMER
Was there 2 hours for only an oil change
1/10/2022
Joseph D. VERIFIED CUSTOMER
Awesome
1/10/2022
Lavonne M. VERIFIED CUSTOMER
People are so polite and helpful there
1/9/2022
Gordon S. VERIFIED CUSTOMER
I checked my oil and noticed the foam rubber covering over the motor is cracked now after auto repairs. Should you replace it or ignore it as an unnecessary fixture only cosmetic ?
1/9/2022
Richard J. VERIFIED CUSTOMER
Jason was thorough in his explanations, and friendly. I felt valued as a consumer.