They tried to sell me $3600 worth of service work when I came in for a recall, including a powersteering flush.....I HAVE ELECTRONIC POWERSTEERING! THERE IS NOTHING TO FLUSH
8/11/2021
Adam S. VERIFIED CUSTOMER
Everything went smooth and communication was great in the process.
8/9/2021
Jamie I. VERIFIED CUSTOMER
The car wash Scratched up badly. talk to guys working there waiting to hear back what they are going to do about it left after talking with them about the car wash issues and my check engine light came on had to turn around to find out what is going on they forgot to plug some stuff back in. I am not very happy about how everything was handled with the car wash issues
8/9/2021
Michelle V. VERIFIED CUSTOMER
Was told my wait would be 1 1/2 to 2 hours. Waited 3 to be told a diagnosis that I already knew.
8/8/2021
Jeffery K. VERIFIED CUSTOMER
Awesome service department!!
8/8/2021
David M. VERIFIED CUSTOMER
Very good service and would recommend to everyone
8/8/2021
Maria B. VERIFIED CUSTOMER
He did a great job.
8/8/2021
Timothy S. VERIFIED CUSTOMER
Was happy with the initial diagnostic. Hopefully it will lead me to the correct part that needs to be replaced. Thanks
8/8/2021
Lee S. VERIFIED CUSTOMER
Ok thank you Aaron was great
8/7/2021
David H. VERIFIED CUSTOMER
Everything was handled in a very professional manner.
8/7/2021
William A. VERIFIED CUSTOMER
Awesome. It was completed way before the promised date. And I was always updated on the progress
8/6/2021
Rolando D. VERIFIED CUSTOMER
Very friendly staff, efficient service.
8/6/2021
Joy M. VERIFIED CUSTOMER
Excellent treated me like a queen I drive 300 miles round trip just to have Ford in marshall work on my vehicle. I wouldn't do that not to have excellent service
8/4/2021
Dana L. VERIFIED CUSTOMER
Jason was very helpful and accommodating
8/2/2021
Ronald S. VERIFIED CUSTOMER
Hi
8/1/2021
Daniel D. VERIFIED CUSTOMER
9:15 appt. Took 2 hours to change oil, rotate tires and change cabin filter. Over charged for services per previous contract. After several calls explaining, they are refunding differences. Should not have taken 2.5 hours for service or calls to have some bill charges refunded.
8/1/2021
Roxanne M. VERIFIED CUSTOMER
Jason did a good job. No issues.
8/1/2021
Myron S. VERIFIED CUSTOMER
Job was well done. Just wondering why it took well over an hour when scheduled
7/31/2021
Dana L. VERIFIED CUSTOMER
Aaron was absolutely awesome! Probably the best I’ve had in my decades of experience. I hope he continues to be my service advisor; the other individual I’ve had has been okay but could be described as too smarmy.
That said I am frustrated with the inability of Lincoln and perhaps SiriusXM in their inability to understand and resolve the issue I am having between Sync and Sirius XM. Has nothing to do with Aaron who went above and beyond.