Everything was great. Bonnie (service representative) was very understanding and keep us informed of what was going on. We came in with one problem, and as it was being fixed the technician found we had another problem. Bonnie called me immediately and got my OK to repair the second problem. Parts had to be ordered. Bonnie keep me informed of what was going on either with phone calls or text messages. She is a great service representative. If I need any additional services in the future I will be back.
6/5/2021
Great Lakes. VERIFIED CUSTOMER
Peyton has been great to work with.
6/5/2021
Adrianna S. VERIFIED CUSTOMER
Payton is 10/10 best advisor there is!
6/4/2021
Josef L. VERIFIED CUSTOMER
Bonnie was incredible and extremely helpful.
Unrelated to Bonnie: please update the phone number in your system to the primary owner/driver, Beth Larsen. All texts and follow up messages went to my husband and he is NOT the primary owner or driver of this vehicle. Bonnie had the correct phone number when she checked me in. Thank you.
6/4/2021
Luis H. VERIFIED CUSTOMER
Good fast service all the years I have lived in Michigan Denooyer has been my go to spot for buying and service for my vehicles highly recommend
6/3/2021
Amy B. VERIFIED CUSTOMER
Finished so quickly! Thanks so much.
6/3/2021
Dawn G. VERIFIED CUSTOMER
I have experienced great service with your organization. Thank-you
6/3/2021
Thomas B. VERIFIED CUSTOMER
Great customer service! Thank you Eric.
6/3/2021
Dale B. VERIFIED CUSTOMER
Peyton very thorough met all my requests
Very professional will ask for her again when I request service
6/3/2021
Fred B. VERIFIED CUSTOMER
Thanks for plugging in my Bolt and topping off the battery. Martin was very professional. He kept me informed on the progress of the service.
6/3/2021
Rory Z. VERIFIED CUSTOMER
The rising costs of your oil changes are making me take my truck elsewhere.
6/3/2021
Stephen P. VERIFIED CUSTOMER
There is a severe rattle coming from under my truck and the technicians “couldn’t find it”
6/2/2021
John &. VERIFIED CUSTOMER
Bonnie deserves a raise. If I owned a business I would hire out from under you immediately. She is fantastic at what she does for your dealership. ????
6/2/2021
Douglas B. VERIFIED CUSTOMER
Eric was very clear and precise in his explanation of the issue with my car.
Eric updated through out the day.
Thank You Eric.
6/1/2021
Richard M. VERIFIED CUSTOMER
Work was done on time and a loaner car was available. The Service team did an excellent job. Thanks.
5/30/2021
Itc (. VERIFIED CUSTOMER
I’ve brought my vehicle to you guys for sometime now it seems to take quite a while to get my vehicle back. Which is why I insisted on getting a loaner. You had it 7 days this time. The communication on the front end could have been better. I had to call several times initially before I got a response and update on the status of my vehicle. Although I loved driving the Bolt, it really limited what I could do for work this week and my range. I cover from South Haven to a Battle Creek to Ludington....
5/29/2021
Gregory D. VERIFIED CUSTOMER
Same outstanding service for years
5/28/2021
Andrew D. VERIFIED CUSTOMER
On time service, thank you!
5/27/2021
Christine S. VERIFIED CUSTOMER
Bonnie was very thorough with my questions and supplying the needed answers. She was very pleasant and I would recommend her to others.
5/27/2021
Andrew B. VERIFIED CUSTOMER
I am glad the work is being done, but there were lapses in communication which led to considerable disruption and inconvenience in my schedule.