She was very friendly and nice and made sure that everything was right I need to be done
2/5/2021
Brian A. VERIFIED CUSTOMER
Bonnie was thorough with explanation of service and upcoming items to prepare for. Timely service and very professional. Very good experience!
2/5/2021
Drake S. VERIFIED CUSTOMER
Eric and the team did a great job. He spent a lot of time with me explaining everything and answering all my questions. You have a great team. Very professional.
2/4/2021
Gary D. VERIFIED CUSTOMER
Happy with the quick service ????
2/4/2021
Marilyn S. VERIFIED CUSTOMER
Everyone from used car sales to loans to service department were wonderful! Very interested in my needs and my thoughts when there was a problem with the SUV! The service department took my input & found the problem & fixed it in a timely manner! They were also great with meeting my needs for the loaner car! Very pleased with my experience! Will suggest your dealership to friends & family!!
2/4/2021
Industrial Control. VERIFIED CUSTOMER
Very helpful and trouble free visit
Thank you
2/3/2021
Ken S. VERIFIED CUSTOMER
Prior to Eric’s activity- poor communication
Did not reset clock after service
Did not scan for the air bag code after completing the recall wor
And make recommendations
Which was focus of my visit
2/3/2021
Doug S. VERIFIED CUSTOMER
Went out of their way to resolve an unclear check engine code issue.
2/3/2021
Emilia R. VERIFIED CUSTOMER
Jesse is a very nice likable person. He treats me with much respect and attention. He answered all of my questions and doubts and when he didn't have an answer he asked someone who knew the correct answer. Please keep him around always. Thank you.
2/3/2021
Kerri T. VERIFIED CUSTOMER
Jesse is very customer oriented: excellent customer service. Very informative and helpful.
2/2/2021
Jeremy H. VERIFIED CUSTOMER
Good service. Kept me updated with progress during my service appointment.
2/2/2021
Sandra M. VERIFIED CUSTOMER
Bonnie is an excellent employee. She explained what I will need the next time I’m in for service as well!! I was very well taken care of. Thank you Denooyer Chevy!! ????
1/30/2021
Bianca G. VERIFIED CUSTOMER
Thank you for doing such a great job
1/30/2021
Jim M. VERIFIED CUSTOMER
Definitely price gouged by your company. You knew I was in a bind and took advantage of that by price gouging. Your estimate was approximately three times the amount charged by others. You thought I had no place else to go. Rather than help me and charge a fair price, you tried to take advantage of me. Therefore, I had it towed to a certified mechanic who is doing all brakes lines for a fraction of the price you quoted. Of course it’s no surprise that you charged me the top price quoted for the diagnostic. You took full advantage of the difficulty I was going through. My wife just had breast cancer surgery and we are at our lowest point. I hope you sleep well knowing that. Rest assured I will share my experience with everyone I encounter.
1/30/2021
Ellen D. VERIFIED CUSTOMER
All good thank u good job !!
1/28/2021
Brandon M. VERIFIED CUSTOMER
Denooyer,
I wanted to thank you for taking the time to assist in my situation this week. Unfortunately, a situation that could get no worse, now has my truck with a dead battery and another hour of my time sacrificed at your dealership. With my kids in the truck, had I turned in the loaner vehicle when paying, we would have been stranded.
I’m absolutely the most unluckiest Chevrolet owner or just another customer at your dealership; I hope it’s not the latter but cannot be certain. I do again appreciate your time and willingness to listen to me last week. Your loaner vehicle was an immensely appreciated gesture as well. My family and I are extremely grateful for that. Despite that gesture, this last incident will almost certainly sever our patronage.
I wish you good luck with 2021 and I hope that your other customers never experience my experience. I will not publicly post a review, will not go out of my way to share my experience, but if asked, will recount it.
Peyton was wonderful to work with, her communication was quick, friendly, and professional! I also loved the convenience of texting, as I am not always able to pick up the phone during the day. Also, a big thank you to Dom and Evan for setting me up with a loan vehicle on such short notice!
1/27/2021
Christophe M. VERIFIED CUSTOMER
Jessie was very nice, but...... on Monday I made an appointment for service on my car at 10:45. My car wasn’t looked at until after 2pm.
1/27/2021
Susan D. VERIFIED CUSTOMER
It took 4.5 weeks and did not get one phone call from Jesse explaining the hold up. Kim finally jumped in and took over and called to let me know what the hold up was. Jesse is terrible and Kin does an excellent job. She knows what the words customer service means