My experience from start to finish was pretty horrible. I spoke with Mr. Denooyer and am awaiting how (if possible) this will be corrected.
1/26/2021
Cherie F. VERIFIED CUSTOMER
Eric took care of the problem and made sure everything was ok!! Thanks for the help!
1/23/2021
Thomas V. VERIFIED CUSTOMER
Eric was very helpful and understanding of my requests and concerns. Everything was taken care of perfectly. Thank you.
1/23/2021
Kelly G. VERIFIED CUSTOMER
Thanks
1/22/2021
Travis G. VERIFIED CUSTOMER
i cannot stand the texting back and forth. i want to talk to a person, not text. what takes 20 min in texting, it can be done in 5 min over the phone.
1/22/2021
Todd H. VERIFIED CUSTOMER
Thanks Eric for helping me with getting my Equinox serviced. I appreciate your great customer service!
1/22/2021
Cole B. VERIFIED CUSTOMER
She’s amazing!
1/22/2021
Loren S. VERIFIED CUSTOMER
Peyton was terrific!! Thanks.
1/21/2021
Curtis M. VERIFIED CUSTOMER
Our GMC is still with DeNooyers. Diagnosis is not yet confirmed.
1/21/2021
Karen V. VERIFIED CUSTOMER
Thank you
1/21/2021
Michael W. VERIFIED CUSTOMER
All good at this time
1/20/2021
Lance L. VERIFIED CUSTOMER
No commentary
1/20/2021
Victoria T. VERIFIED CUSTOMER
Everyone was very helpful and I got the car back fast.
1/19/2021
Kelly B. VERIFIED CUSTOMER
N/A
1/17/2021
Brandon G. VERIFIED CUSTOMER
Bought a vehicle 4 months ago and now I need 400 dollar brake pads. Service advisor stated they barely passed inspection when the vehicle was sold to us. That is unacceptable and will be escalating this situation. I just spent so much on this vehicle to have to replace an expensive part 4 months in is ridiculous.
1/16/2021
Gregory C. VERIFIED CUSTOMER
I’m happy with the upgrades to communication DeNooyer made to their service system. I’m also happy that the team has more flexibility to scheduling my simple oil changes because before I would have to wait a week. I found the attitude and approach of the service team also improved. Thanks for continuing to make my experience better.
1/15/2021
Jeffrey M. VERIFIED CUSTOMER
Great experience from scheduling through pickup. Good communication and I appreciate the loaner. Thank you.
1/15/2021
Tim L. VERIFIED CUSTOMER
Appreciate it Eric
1/15/2021
Jonathan P. VERIFIED CUSTOMER
Very easy to talk to and discuss options with Peyton. I was very pleased.