Not only was the service horrible my car is worse off now than before I brought it to be serviced.
I was there almost 2 hours and only recieved an oil change that wasn't done right because now my car is leaking oil.
8/14/2022
David K. VERIFIED CUSTOMER
I was quoted a price of $300 for the part I needed. I made my decision based on that information. When the part was installed, the price increased to $440! That did not include labor. I wish I had known of the increase prior so I could have made an informed decision. That is my only complaint. I feel the quoted price should have been honored. No other concerns. Thank you.
8/3/2022
Peter F. VERIFIED CUSTOMER
Service was great and so were the coffee and donuts
8/2/2022
Ronald L. VERIFIED CUSTOMER
I'm glad to comment on such a courteous representative like Mallory!
7/23/2022
Fredrick B. VERIFIED CUSTOMER
Mallory was warm and professional from the beginning to end. I look forward to future visits.
7/13/2022
Delbert B. VERIFIED CUSTOMER
We were very satisfied with the service and the kindness of everyone. Always treat us good. Thank you.
7/13/2022
Vance C. VERIFIED CUSTOMER
Great service nice people car runnig good.
7/8/2022
Linda O. VERIFIED CUSTOMER
Everyone was so nice! Got me in and out quickly! Thank you!!
7/6/2022
Amy D. VERIFIED CUSTOMER
Very satisfied…
7/1/2022
Suzette R. VERIFIED CUSTOMER
Thank you for making this service experience pleasant. It’s reassuring to know that customer service is alive & well.
6/24/2022
John A. VERIFIED CUSTOMER
Angela **** was very helpful.
6/24/2022
John A. VERIFIED CUSTOMER
Very satisfied.
6/22/2022
Jerry R. VERIFIED CUSTOMER
To the team at silsbee thank you great job
6/19/2022
Gina B. VERIFIED CUSTOMER
the place is always unprofessional. They say things are fixed and they aren’t fixed. It’s happened to me 3 times. They don’t cover things that they should. Never satisfied
6/18/2022
Kimberly B. VERIFIED CUSTOMER
Top notch service
Great experience
Fast and friendly
6/15/2022
Anamarie M. VERIFIED CUSTOMER
Thank you for taking care of us today! We are truly happy with your service today and your staff are very accommodating, friendly and helpful!
6/11/2022
Pat T. VERIFIED CUSTOMER
The window that was ordered came in broke then the reorder came in two days late without proper clips then it took extra day to repair I realize the service dept can’t control shipping but you have to take responsibility overall my vehicle was in there 14 days this is unacceptable however I appreciate Angela contacting us with all the problems and I am glad there was no charge this was covered under warranty I hope the next time my experience will be better
6/9/2022
Delbert B. VERIFIED CUSTOMER
Thank you for taking care of us. Y’all always have been kind to us. Got us back on the road quick????