You really don’t want to know!!!!!
We will never purchase a Ford again
1/21/2025
Grant S. VERIFIED CUSTOMER
Savanah was extremely professional and friendly. She took the time time to explain everything to my daughter and myself. She was great.
1/20/2025
Susan W. VERIFIED CUSTOMER
Savannah was very knowledgeable and fast performing her job. Thank you.
1/20/2025
Ana R. VERIFIED CUSTOMER
It is a perfect experience and help for my questions
1/20/2025
Jeffrey R. VERIFIED CUSTOMER
I didn't know the service valet existed. It was a great help. One of the best services any dealership has ever offered to me. Not sure what I did to be eligible for that service but I truly appreciate it!
1/19/2025
Ibrahim N. VERIFIED CUSTOMER
Good service
1/19/2025
Tinasia J. VERIFIED CUSTOMER
I was told the issues to fix my car and the charges. I agreed to fix it. Paid $1,059. Was told repairs were complete. My car presented the same exact issue after driving it and I recorded it to show the advisor Eduardo. They took my car in for another diagnostic. I was called and told it was the same issue they told me the first time. I informed Tony that’s what I paid $1,059 the first time and had to show him proof since he wasn’t aware. So he said he’ll call me back. When he called back he said it’s the VCT camshaft? And it’s a $5,000 job. I decided I can’t pay that so I picked my car up and now it’s making this consistent whistling noise that it wasn’t making before I gave them my car. I noticed it immediately and told Eduardo. He heard it and had a technician look at it. They told me it’s my fuel pump and that’s my responsibility. I told him it is never done that and why is my car making that noise after then dealing with it. It’s not fair because I don’t know what they did and they aren’t taking responsibility. What can I do for a resolution?
1/19/2025
Yovani C. VERIFIED CUSTOMER
Gracias por todo excelente servicio ????????
1/19/2025
Deborah G. VERIFIED CUSTOMER
Excellent experiance
1/19/2025
Albert B. VERIFIED CUSTOMER
Good service ????
1/19/2025
Rashimere S. VERIFIED CUSTOMER
Service was great
1/19/2025
Joy A. VERIFIED CUSTOMER
Rafael was very friendly,helpful & compassionate.
1/18/2025
Silvia M. VERIFIED CUSTOMER
She was very helpful
1/18/2025
Edward K. VERIFIED CUSTOMER
He was friendly and provided excellent customer service.
1/18/2025
Marshall M. VERIFIED CUSTOMER
Norm Reeves..Eduardo
I thank you all for the professionalism and quality that a customer expects from a dealer. Also, Tony was very straight forward and kept me up to date on the progress,etc.
I will answer the survey when received.
Lastly, thank you for the compassion and understanding during a part of my days with some recent family losses and the powers that be heavily overriding my time, self, and person.
Ss: I still am yet to get to Michigan and have the comfort and confidence to get back on the highway sometime in the near future.
1/17/2025
Gloria Cecibel. VERIFIED CUSTOMER
Sevana was a very friendly and professional excellent customer service
1/17/2025
Elizabeth A. VERIFIED CUSTOMER
I don’t blame ford but why take the car if there is no solution to ongoing problem??? Waste of time and frustration