Francisco B made all the difference. He is the best ever
11/22/2024
Sandra O. VERIFIED CUSTOMER
We appreciated Jose’s pick up and return delivery
Alejandra took great care coordinating details
11/22/2024
Adam W. VERIFIED CUSTOMER
Tony made the recall service very easy. Great experience overall.
11/22/2024
Beatriz M. VERIFIED CUSTOMER
The rudest attitude from this employee was totally unprofessional … Today was my first time for service there because I brought a vehicle there on the weekend and I have an issues already!!! I will never come back there !!!
11/22/2024
Arnelle F. VERIFIED CUSTOMER
Rudy was very nice very conversational and I felt well taken care of if I have to take my car again. I would definitely want Rudy as my advisor.
11/22/2024
Mark A. VERIFIED CUSTOMER
Absolutely will do. Thank you
11/22/2024
Manuel V. VERIFIED CUSTOMER
The customer service by Rafael Gonzales was beyond excellent??. It was my pleasure to have been serviced by him & their staff !
Kudos to Rafael Gonzales??????????
11/21/2024
Chad V. VERIFIED CUSTOMER
Great Service
11/21/2024
Robert U. VERIFIED CUSTOMER
Crystal was great, she was very attentive to my needs and very courteous. She kept me informed and also explained other options for my needs.
11/20/2024
Michael G. VERIFIED CUSTOMER
Crystal is the greatest!
11/20/2024
Ricardo G. VERIFIED CUSTOMER
Greetings to the people of the service department all I can is I’m very satisfied with Mr Mosley he knows what his doing and the girl beside him they help each other to answer my simple questions. Again thank you very much.Because sometimes the simplest questions is the one that very hard to answer. God bless you all…
11/20/2024
Dereck T. VERIFIED CUSTOMER
Excellent treatment
11/20/2024
Stephen G. VERIFIED CUSTOMER
He was very good, and very caring and very professional
11/20/2024
Shayne M. VERIFIED CUSTOMER
Got my truck back. It was dirty. Wouldn’t been that big of a deal, but I just had the truck buffed and polished before I dropped it off.
11/19/2024
Jesus O. VERIFIED CUSTOMER
Good service
11/18/2024
Jose R. VERIFIED CUSTOMER
nlA
11/18/2024
Enrique M. VERIFIED CUSTOMER
I would recommend norm, Reed, Ford, two friends and family and I want to give a special thanks to Rafael Gonzales. He always treats me with the upmost respect and also he always takes care of my needs for service thank you.
11/17/2024
Lydia R. VERIFIED CUSTOMER
Very disappointed with the service. I dropped my car at 9:15 am, they told me that they will up date me around noon, no one contact me, when I called back they told me not until 3pm they my car was ready so late, I waisted almost my whole day.
I asked the person who help me about a part that we bout for
My seat, and it was broken, she mentioned that my warranty will cover, that I have to removed the part by my self. I removed the part but I need a special tool to take a small box, she told me that they can't do that for me.
I was very upset, I pay for something that was bad, they you guys can help me.
My experience was bad, Love to do my services with you guys but now I have to look for different places.
11/16/2024
Michael Chris. VERIFIED CUSTOMER
Oscar was very helpful and knowledgeable about my truck.
11/16/2024
Linda J. VERIFIED CUSTOMER
Savannah was very helpful. She kept me in the loop about my car. She explained things well! She is very friendly and willing to do what it takes to keep customers happy.