Great service. Very helpful, courteous, transparent, and on the ball. Great job Richard.
11/16/2024
Magdalena D. VERIFIED CUSTOMER
Kept communicating about the work being done and answered all questions. Great experience
11/16/2024
Greg B. VERIFIED CUSTOMER
Well, the bid was way too high for my.Personal income, and you get my diagnosis for the truck to see what was wrong with it. Cost me four hundred and ten dollars just to hook it up to the computer outrageous.I will never go there again
11/16/2024
Humberto S. VERIFIED CUSTOMER
Crystal was very kind and patient. She was very happy to be there I can tell and I appreciated that about her.
11/16/2024
John P. VERIFIED CUSTOMER
We thank you very! very! much, profession, kind, efficient
11/16/2024
Caballero Brothers,. VERIFIED CUSTOMER
Excellent job. Adrian always takes care of my vehicle in a timely matter and and with much professionalism.
11/15/2024
Erica L. VERIFIED CUSTOMER
Rafael was great to work with, he gave me many updates throughout the day to inform me on the status of the car, I appreciate that. Wonderful Service!
11/15/2024
Eartha D. VERIFIED CUSTOMER
Great job
11/15/2024
Apex As-Builts,. VERIFIED CUSTOMER
Issue unresolved
11/15/2024
Steven E. VERIFIED CUSTOMER
Job well done did what needed to be done and very polite pick up my vehicle the next day we’ll come back again
11/15/2024
Gustavo P. VERIFIED CUSTOMER
Very satisfied
11/15/2024
Wade S. VERIFIED CUSTOMER
Thank You. Crystal Rivera was great.
Just wish the service of the vehicle was quicker than the 3.5 hours it was.
11/15/2024
George O. VERIFIED CUSTOMER
Friendly service and good communication
11/15/2024
Gerald B. VERIFIED CUSTOMER
Savanna immediately asked what are concerns were she called me to let me know what needed to be done with my car.When we went to go pick my car up the gentleman at the counter immediately helped us and answered our questions.The only problem I had we had to wait about 30 min for them to bring us the car.
11/15/2024
Glenn S. VERIFIED CUSTOMER
Eduardo Millan was absolutely key to the positive delivery of exceptional customer service throughout this tire purchase and the subsequent vehicle multi-point evaluation / repair recommendation / and/ repair cost estimation disciplines encompassing his profession. His technical background most impressive above any service advisor this retiree has EVER encountered from ANY manufacturer's dealership service department.
11/14/2024
Merf T. VERIFIED CUSTOMER
Great service. Richard gave me full attention. Even came to the waiting room to update me. It didn’t matter I bought the car elsewhere. Merf
11/14/2024
Patricia D. VERIFIED CUSTOMER
Very helpful and courteous
11/14/2024
Steven H. VERIFIED CUSTOMER
Rubin was was a great help with everything and I’m always satisfied with the work from Cerritos Ford but the only thing is how surprised at the price just for a simple oil change I think it’s completely ridiculous to have to pay a hundred and thirty three dollars for a oil change!