Crystal. Rivera was awesome. She’s very helpful. Keep me up-to-date on the progress of my car appreciated. Working with her. Give her a raise.
11/10/2024
Julio E. VERIFIED CUSTOMER
Friendly environment, great costumer service
11/10/2024
Gabriela M. VERIFIED CUSTOMER
Savannah was great. Very helphul.
11/10/2024
Jason F. VERIFIED CUSTOMER
Richard was wonderful he kept me informed went above and beyond
11/10/2024
Jorge N. VERIFIED CUSTOMER
Excellent service
11/10/2024
Stephanie S. VERIFIED CUSTOMER
Great service, Thank you
11/10/2024
Tommie H. VERIFIED CUSTOMER
Service was great.
11/9/2024
Diane L. VERIFIED CUSTOMER
Savannah was fantastic! She was very pleasant, professional and always kept me informed regarding my vehicle’s service and status of the service process. Thanks a bunch Savannah!
11/9/2024
Rudy J. VERIFIED CUSTOMER
Yes savannah help me out with no problem and answered all my questions
11/9/2024
Evelia V. VERIFIED CUSTOMER
Great service I will recommend to my friends, love the they was my vehicle
11/9/2024
Ramone A. VERIFIED CUSTOMER
Excellent service! Very satisfied..
11/9/2024
Vincent J. VERIFIED CUSTOMER
The service I received was very disappointing and frustrating, I primarily brought my vehicle in to find out why it was randomly smoking, which the Technicians found it difficult to figure out. I had to prod my service advisor on updates on this issue, finally the fourth day I called near the end of service hours, the service advisor said he would check with the technician and call me back, which he did stating that the repair I needed would cost $3500.00 and wanted permission to check the other turbo that would possibly be another $3500.00, I told him I will not approve the repair and I will pick my car up on Monday. Picked my car up on Monday put it in another shop they diagnosed the problem the same day and it wasn’t what your service advisor told me, I only paid $350.00 not $3500.00. I believe I’m due a refund of what I paid for diagnostic.
11/8/2024
Tian G. VERIFIED CUSTOMER
Rudy is always very friendly every time I take my vehicle for service. He delivers the high quality service.
11/8/2024
Michael C. VERIFIED CUSTOMER
Excellent, friendly service
11/7/2024
Maria E. VERIFIED CUSTOMER
Everything came okay, the only thing that I need to let you know is that the alert signal which notifys me that is due for an engine oil change is still on when I turn the car on. I need to go and have that reset. When can I go to have that done.
11/7/2024
South Bay. VERIFIED CUSTOMER
Excellent service
11/7/2024
George C. VERIFIED CUSTOMER
Oscar was great, kept me updated on my vehicle status. Experience was very pleasant.
11/7/2024
Tracy L. VERIFIED CUSTOMER
Richard is very professional and friendly. Detail-oriented to customer's concerns. I had a great experience ubder his care.
11/7/2024
Windy G. VERIFIED CUSTOMER
Savannah eased my mind of my car concerns. I had been dealing with a mechanic who had No Idea wtf they were doing and caused More Damage to my vehicle; which forced me to come to a Ford service at the dealership which usually costs more money. Turns out you fixed the problem for even less than the other guys charged me. I really appreciate Savannah for Guiding me through this whole ordeal, put my mind at ease, and secured the confidence I have in Norm Reeves Ford to bring my car here from now on if I want something done correctly With Care of My Mind and concerns. THANK YOU SO MUCH. And Savannah has beautiful doggies ????????????.
11/7/2024
Alvaro Arthur. VERIFIED CUSTOMER
The service staff was very helpful and professional. I’m very satisfied!