I was treated very well. Would recommend to a friend.
3/1/2025
Amy T. VERIFIED CUSTOMER
1. The keyless entry was not functioning on all doors, only the driver's door was functioning and not sensitive enough. It was fixed by a new battery installed.
2. Free car wash service is done. Inside and outside.
3/1/2025
Jose . VERIFIED CUSTOMER
Great customer service very professional coming I myself had more than 25 years of customer service experience Crystal was outstanding keeping me informed and updated on the process
3/1/2025
Rosalynn Z. VERIFIED CUSTOMER
Everything was great!
3/1/2025
Elizabeth V. VERIFIED CUSTOMER
Richard was absolutely outstanding. He was really helpful and courteous.He really educated me on the importance of maintaining my vehicle and explaining very thoroughly Exactly what was going to be done.Because of him i will definitely be returning for all my FORD needs.
3/1/2025
Francisco V. VERIFIED CUSTOMER
I git the best service I nice experience
3/1/2025
John-Scott S. VERIFIED CUSTOMER
Always a pleasure to work with Rudolf
2/28/2025
Carole L. VERIFIED CUSTOMER
Good job.
2/28/2025
Catherine M. VERIFIED CUSTOMER
This is the second time we have worked with Eduardo and each time he exceeds expectations. He goes above and beyond. Always a pleasure to take my Bronco to Cerritos knowing he willl be there to help out.
2/28/2025
Alessandra M. VERIFIED CUSTOMER
Crystal Rivera was absolutely outstanding!! Great service! Very professional and helpful!!
2/28/2025
Troy B. VERIFIED CUSTOMER
It was 3 questions not 1
2/28/2025
Jayson G. VERIFIED CUSTOMER
Yes, my service process went smoothly Alejandra handled everything to make it simple, Thank you
2/27/2025
Anthony M. VERIFIED CUSTOMER
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2/27/2025
Krista M. VERIFIED CUSTOMER
Very smooth process, was kept in the loop the whole time and everyone was very kind and respectful!
2/27/2025
Reginald/Valerie N. VERIFIED CUSTOMER
Savanah was knowledgeable and professional. She kept me informed on the status of my vehicle.
2/27/2025
Lucy C. VERIFIED CUSTOMER
My scheduled appointment was at 8 AM. I was there for an oil change. I finally got up and asked if my car is anywhere near ready. It is now a few minutes to 10 AM. It should not take two hours to get serviced when you have an appointment and you see other people arriving and leaving that got there after you. I saw other representatives come over and let customers know what was going on with their service. I left without a car wash. I chose to pay more and get my oil change with your dealership. I’m thinking I should just go somewhere else next time.
2/27/2025
Adrian H. VERIFIED CUSTOMER
Rudy was friendly, informative, and professional
2/27/2025
Francisco R. VERIFIED CUSTOMER
I was satisfied in everything, the first for the good attention of Francisco and 2nd for the good service of the driver
2/27/2025
Fountain Head. VERIFIED CUSTOMER
Explained amount of work to be completed , detail cost report was provided, always exceeds customer satisfaction. Job well done