Daniel communicated the status of my order and kept me informed which I appreciated.
7/4/2021
Edward S. VERIFIED CUSTOMER
The service technician, Rafael, was cordual and honest. He did not make attempts to request additional services. He gave me a timeliness pertaining to when the service would be completed and my car was delivered as such.
7/4/2021
Joseph Alfred. VERIFIED CUSTOMER
Above expectation. repairs were expeditious and professional.
7/4/2021
Larry R. VERIFIED CUSTOMER
Thanks Raphael for taking care of both me and my car. Also, thank you to Jacob on the drive for answering my questions and just being pleasant. Waiting for your car to be serviced is not necessarily a good time. You made it more tolerable. I appreciate it
7/4/2021
Roxanne M. VERIFIED CUSTOMER
Raymond Quintero was very attentive & answered my questions. Raymond's service was a perfect 10 !
7/4/2021
Kunthea D. VERIFIED CUSTOMER
It working good. They are nice and hopeful
Thanks
7/4/2021
Norma A. VERIFIED CUSTOMER
He was very helpful with the guidance for future maintenance of my car. He is highly professional and knowledgeable.
7/3/2021
Jose P. VERIFIED CUSTOMER
The wait took longer than expected
7/3/2021
Ingrid B. VERIFIED CUSTOMER
Very Pleasant always a good experience.
7/3/2021
Margarita C. VERIFIED CUSTOMER
He was great!
7/3/2021
Lonnie P. VERIFIED CUSTOMER
Your system has failed I bought a truck with rotors that has hot spots because the disc pads are out of sorts I have leak in my muffler sys now my steering is not working you didn't do pm I am very disappointed this was my first ford
7/3/2021
Lorena H. VERIFIED CUSTOMER
Daniel was a great service advisor, he kept me updated on my vehicle status and repairs. He answered all my questions and concerns. Great customer service skills.
7/3/2021
Gregory R. VERIFIED CUSTOMER
Rafael was efficient in communication and taking care of my service request. I appreciate his follow through from beginning to end!
7/3/2021
Angel Q. VERIFIED CUSTOMER
Excellent service.
7/3/2021
Paul R. VERIFIED CUSTOMER
The experience was top notch. Tony and Artie were fantastic.
7/3/2021
Guillermo R. VERIFIED CUSTOMER
Said it was going to be an hour since I had appointment. Two hours past and still nothing he said 5 or 10 minutes when I went to ask he had left to lunch and never came back someone else had to go ask ugh horrible service
7/3/2021
Traci K. VERIFIED CUSTOMER
Ivan was professional and worked with my schedule. He kept me informed of the progress. He has great customer service.
7/3/2021
Norma M. VERIFIED CUSTOMER
I feel confident leaving my car in your care.
Raymond and the staff are always so kind and professional
7/3/2021
Larry J. VERIFIED CUSTOMER
Outstanding service and consideration from Raymond
7/3/2021
Thelma C. VERIFIED CUSTOMER
Thank you,
I’m absolutely happy with my Ford dealer I owned two Fords in the last 20 years and have been only serviced by Cerritos Lincoln and Ford Tony Ibarra is an excellent advisor I absolutely appreciate him. Tony is very professional, kind,
polite, and a good listener if I have any concerns he goes above and beyond to make customers comfortable.