I requested that my damaged tire be left in the car, not disposed.
I told Joe in parts and Raphael in-service, and I was assured it was left in the car. I called the following day to let them know that it was not left in the car, and I’m still waiting for a return call. The tire was under warranty and I needed to take care of it. Now, I have nothing to show..
6/25/2021
Alba L. VERIFIED CUSTOMER
Service was excellent and timely
6/25/2021
James N. VERIFIED CUSTOMER
Thank you for your help with my vehicle and your professional services.
6/25/2021
Ma Corazon. VERIFIED CUSTOMER
Well done.
6/25/2021
John W. VERIFIED CUSTOMER
Very happy with service
6/25/2021
Sharon W. VERIFIED CUSTOMER
No problem
6/25/2021
Odalis V. VERIFIED CUSTOMER
Was good just a inconvenience that there was no complimentary shuttle service to the los cerritos mall center after paying $378 for a spare key ams no complimentary car wash little disappointed ??
6/25/2021
Eddie D. VERIFIED CUSTOMER
I got no updates as often as I should have
6/25/2021
John M. VERIFIED CUSTOMER
The day that I texted Daniel was the day that he was off work and my text went unanswered. I’d hoped that someone else would answer the work-related question. This would be my only issue.
6/24/2021
Amal S. VERIFIED CUSTOMER
Something went wrong after last service. Check engine light is on vehicle not running smoothly.
6/24/2021
Phillip G. VERIFIED CUSTOMER
My advisor Rafael great customer. My vehicle is still a **** having too many issues with both Fusions never will by another ford and telling all my business associates not to buy ford cause there built cheap tin can
6/24/2021
Jorge G. VERIFIED CUSTOMER
Sean was great and handled my issues with my tires with great care.
6/24/2021
Eddy E. VERIFIED CUSTOMER
Rafael has a great customer service one of a kind I can say that he’s my go to guy when I need a service for my Ford flex
6/24/2021
Keith K. VERIFIED CUSTOMER
The service was great. Daniel was very personal and kept me updated with the current status. He also was able to get my car to me earlier then expected, since I needed to get to an appointment.
Thanks again
6/24/2021
Jay L. VERIFIED CUSTOMER
Almost 2 1/2 hours for a oil change and tire rotation. Rafele was very apologetic and seemed like a nice guy though.
6/23/2021
Diana Gene. VERIFIED CUSTOMER
Excellent Sedvice
6/23/2021
Alfonso R. VERIFIED CUSTOMER
Rafael Gonzalez-Moran was absolutely excellent. No ands,ifs, or buts about it. Clearly the best service I've gotten from anyone ever! Because of his customer service I will definitely do all my services there as long as I get him every time. Absolutely spot on! Thank you
6/23/2021
Charles H. VERIFIED CUSTOMER
Raymond gave me excellent service. When I go back I will be looking for him.