Great customer service, has a great attitude and multi tasks.
6/15/2021
Jose De. VERIFIED CUSTOMER
Mr. Ivan Cruz was of great help and provided outstanding customer service. Went above and beyond with servicing my vehicle and answers all of my questions in regards to alternatives to offset the cost of maintenance by helping me with the resources available at my disposal to do so; giving me the ability to take care of replacing my tires and alignment along with the scheduled maintenance all in one day, even though it took most of the day to get it done, considering all the work they needed to be done. The results were perfect and my car is running like new! Mr. Ivan Cruz is a great asset to Norm Reeves Ford!!! It is individuals like him that make the dealership an service area such a successful location!!!!
6/15/2021
Iliana T. VERIFIED CUSTOMER
Excellent customer service
6/14/2021
Omar R. VERIFIED CUSTOMER
Tony is a great person and he provides a great service.
6/14/2021
Eliza E. VERIFIED CUSTOMER
He is a wonderful representative for your dealership. Thank you.
6/13/2021
John . VERIFIED CUSTOMER
It was fine
6/13/2021
Victor R. VERIFIED CUSTOMER
Ivan was very helpful, my car was done in a timely manner.
6/13/2021
Rudolph M. VERIFIED CUSTOMER
I took my car in for service. I explained what needed to be done. Work was done. I was not sold anything extra that I didn't need. My car came back looking better than before I brought it in period everything was handled in a fast, professional manner.
6/11/2021
Carolyn S. VERIFIED CUSTOMER
It was all great
6/11/2021
Donna F. VERIFIED CUSTOMER
Daniel is awesome! I am so glad to have a Service Writer I’m happy with again!
6/11/2021
Sherry S. VERIFIED CUSTOMER
We always receive the best service along with the communication from Ivan. Everyone always seems to go out of their ways to make us feel like we are the only customers they are servicing
6/11/2021
Amanda M. VERIFIED CUSTOMER
He was great! Explained everything to me.
6/11/2021
Jose H. VERIFIED CUSTOMER
Very professional service
6/11/2021
Michael H. VERIFIED CUSTOMER
Raphael was very helpful. This is not the first time he has helped with servicing my vehicles. He has always kept me informed as to what is going on with my vehicle and has always been very professional. Thanks!!
6/10/2021
Brad G. VERIFIED CUSTOMER
Great Service!
6/10/2021
Tina G. VERIFIED CUSTOMER
I appreciated Daniel’s kindness and professionalism. He kept me up to date on my car and displayed very good customer service. I hope everyone in your service department is like him, if not, have Daniel train them:)
6/10/2021
Juan R. VERIFIED CUSTOMER
Raymond quintero was very professional
6/10/2021
Frances J. VERIFIED CUSTOMER
Thank you Tim for providing excellent customer service.