He was very polite and my vehicle was ready when he said it would be.
4/11/2021
Marisol R. VERIFIED CUSTOMER
Bad customer service
4/11/2021
Morena H. VERIFIED CUSTOMER
Raphael Gonzales-moran was very helpful and courteous.
4/11/2021
Kevin A. VERIFIED CUSTOMER
He did a great job. He did everything he promised. Your lucky to have him working for you.
4/11/2021
Randy H. VERIFIED CUSTOMER
Tony was great in keeping me informed on the status of my repair.
4/11/2021
Melissa A. VERIFIED CUSTOMER
When I made my appointment, I should have been in old the transmission guy wouldn’t be there. When I made the next appointment, I should have been told it was an entire day appointment. Very poor communication.
4/11/2021
Jeanette H. VERIFIED CUSTOMER
Excellent customer service. Thank you Rafael for helping me .
4/11/2021
Paula . VERIFIED CUSTOMER
Well done Ivan. You made it worth the long drive for service!
4/11/2021
Judy P. VERIFIED CUSTOMER
Very friendly and very helpful with everything. I could not ask for anything that he did wrong.
4/11/2021
Pan Z. VERIFIED CUSTOMER
Timely manner
4/10/2021
Araceli S. VERIFIED CUSTOMER
???? great job.
4/10/2021
Brenda P. VERIFIED CUSTOMER
Excellent service
4/10/2021
Helen D. VERIFIED CUSTOMER
Good customer service
4/10/2021
Cindy C. VERIFIED CUSTOMER
I loved the service I received,great customer service Thanks
4/10/2021
Ben D. VERIFIED CUSTOMER
Thank, you the service was great & quick turnaround as vehicle was ready the next day!!
4/10/2021
James F. VERIFIED CUSTOMER
Jose was very good, he seemed honest and was helpful. I’ve had a few service guys over the years and Jose was the best one I’ve had so far at your establishment. He followed up, gave realistic timelines, found a mouse problem in my engine.
4/10/2021
Lorena H. VERIFIED CUSTOMER
I am really happy with the service that service technician Ivan Cruz provided. He was excellent service when I got there to begin my truck inquiry service. And with explanation and payment process. What I am not happy about is that the mechanic that worked on my vehicle was not truthful on what they did to my vehicle, they said they did a service to it and they didn’t. I got 2 new front tires and they did an alignment as well, but they said that they checked the PSI on my invoice and they input the right numbers to it. The invoice said 35psi on each tire. When I got home and checked they PSI were all off, my front tires said 40 and 41, and my back tires said 31 & 32. So that means that the mechanic didn’t check the air on the tires but assumed all of them were 35. I take it to Ford dealership because I trust you guys with my vehicle but for my next service I might have to think about it twice. Again service agent/technician was excellent service.
4/10/2021
Pedro S. VERIFIED CUSTOMER
Very satisfy.with the service. And tony. Y
4/10/2021
Dale S. VERIFIED CUSTOMER
Jose was excellent service adviser!
4/10/2021
Gerald A. VERIFIED CUSTOMER
He was so efficient and courteous!
Excellent customer service!!