I would like to thank Christopher for his help and transparency throughout the time I was there for service on my vehicle. He was able to get my vehicle serviced as quickly as possible so that I can be on my way to doing what I needed to do that Saturday.
4/6/2021
Krishna K. VERIFIED CUSTOMER
Dealership must improve quality controls checks before delivering to customers. I had to 3 more times to resolve after service issues. 1. To fix under carriage covers that were hanging and rubbing to the floor and causing rubbing noice. 2. High voltage battery coolant was not refilled and the vehicle halting with STOP message on the dashboard. Had to visit dealership twice to fix this issue alone. Mr. Iven is very helpful in scheduling appointments, shop floor must improve quality checks.
4/5/2021
Tian G. VERIFIED CUSTOMER
Jose was quick and friendly.
4/5/2021
Melissa A. VERIFIED CUSTOMER
Nobody was available to check out the transmission, when I made the appointment it was mentioned
4/5/2021
Ana G. VERIFIED CUSTOMER
Good job guys thank you
4/4/2021
Mark W. VERIFIED CUSTOMER
I don’t want a survey from the manufacturer. Thank you.
4/4/2021
Stephanie G. VERIFIED CUSTOMER
He was very efficient and took great care in communicating with me as to the time and repair process that was involved
4/3/2021
Nicholas D. VERIFIED CUSTOMER
Showed up 5 minutes before scheduled appointment time. It took 40 minutes for my vehicle to be checked in. Why do you have appointments if you are not able to honor them?
4/3/2021
Pablo E. VERIFIED CUSTOMER
EXELENTE SERVICIO MUCHAS GRACIAS Y MUY AMABLE TONY GRACIAS
4/3/2021
Raymond L. VERIFIED CUSTOMER
Excellent Job !
4/3/2021
Alessandra M. VERIFIED CUSTOMER
Great service.
4/3/2021
Janice L. VERIFIED CUSTOMER
Great service
4/3/2021
Raymundo C. VERIFIED CUSTOMER
Good service n very helpful , very courteous
4/3/2021
David V. VERIFIED CUSTOMER
Jose was Great, but following day he was off and one of the other service advisor’s was to follow up first thing in the morning which Never happened....It took me 35 minutes on the phone to find out info on my truck. Not happy
4/3/2021
Jennifer S. VERIFIED CUSTOMER
Rafael is always so pleasant and has stellar customer service! He takes great care of my vehicle and is very communicative.
4/3/2021
Lisa L. VERIFIED CUSTOMER
The service itself was great and the service technician was great. I sat in my car 40 minutes waiting to be checked in. And the cellular connection in your waiting area was none. I had zero service when I sat out there. Had to move my phone around to find service.
4/2/2021
Harold S. VERIFIED CUSTOMER
Tony was very professional and courteous. Great experience!
4/2/2021
Anthony . VERIFIED CUSTOMER
Rafael provided the best customer service I have ever received from a service professional.
4/2/2021
James P. VERIFIED CUSTOMER
Rafael was professional and explained the work done on my Lincoln in a manner I could easily understand.