Tony always gives Royal Truck Body Excellent service.
9/13/2024
Ernie A. VERIFIED CUSTOMER
Ok,I was really satisfied with the service.
9/13/2024
Thomas M. VERIFIED CUSTOMER
Terrible communication with my service advisor Richard Juarez. Unable to reach when called, does not return phone or text messages left for him. Reached back today leaving both a voice message and text message, still no reply.
Still having issues with the vehicle and needing direction. Would very much like someone to call me.
9/12/2024
Maureen R. VERIFIED CUSTOMER
Ruben was very helpful and knew just what I needed. Thank you for your great service.
9/12/2024
Edgar B. VERIFIED CUSTOMER
Rafael was so friendly and informative. Communication was great and swift work with my vehicle!
9/12/2024
Erika . VERIFIED CUSTOMER
Did not like this experience, My car came back to me on 22 miles to empty plus they usually do a complementary wash and a quick vacuum ,this time the front was vacuum, but the Back passenger and back driver side wasn’t looks like they only did a half job , they mentioned to me that the employee that usually does all that wasn’t feeling good. I did get an apology but I had to drive from work straight to the gas station, my car is a hybrid Cerritos usually charges it , But this time I didn’t even get a charge
9/12/2024
Martin M. VERIFIED CUSTOMER
Yes they were very professional
9/12/2024
Jim D. VERIFIED CUSTOMER
Great Job!
Thank You!
9/12/2024
Robert R. VERIFIED CUSTOMER
I love the way that Crystal always goes above and beyond . She always has answers for all my questions . Would definitely keep coming back
9/11/2024
Maria M. VERIFIED CUSTOMER
Very good service
9/11/2024
Michael B. VERIFIED CUSTOMER
Tony Ybarra has taken care of my trucks from day 1.(2000).He always kept me updated on the work being done. I give him 2????????.
Thanks Tony
9/11/2024
Michael M. VERIFIED CUSTOMER
Thank you Crystal!
9/11/2024
Frederick /. VERIFIED CUSTOMER
Rudy is personable & efficient. I was very happy with his advise during this visit.
9/11/2024
Moyna C. VERIFIED CUSTOMER
Great Service Department
9/11/2024
Maria G. VERIFIED CUSTOMER
Yes she is an amazing girl and the communication with the customer is excellent she try really hard to help us and make me feel secure and confortable with the service
9/10/2024
Darryl D. VERIFIED CUSTOMER
Rafael has always had a personal and professional approach when he helps see me through my visits at Norm Reeves Ford. He is easy to talk to and understands what needs to be done to my vehicle or recommends a solution to have it checked out. I truly believe he is an honest and excellent employee and I wish Rafael every success in what he does for Norm Reeves Ford. THANKS !!!