Joe Torres got my car in to be fixed on a very busy day. I was out and about within 4 hours,
2/24/2021
Marcia B. VERIFIED CUSTOMER
Cindy was awesome to work with!
2/24/2021
Alvaro D. VERIFIED CUSTOMER
Just a simple thank you????
2/24/2021
Lori L. VERIFIED CUSTOMER
Mr. Cruz was very courteous. Very professional. Thank you. Being honest goes a very long way. Thank you.
2/24/2021
Diosdado A. VERIFIED CUSTOMER
Excellent service...
2/24/2021
Ernesto . VERIFIED CUSTOMER
Competed work in a timely manner.
2/24/2021
William M. VERIFIED CUSTOMER
Thank you for the great service on our Escape.
2/24/2021
Keith C. VERIFIED CUSTOMER
Great service!
2/24/2021
Gina G. VERIFIED CUSTOMER
The dealership in general felt like a safe environment. Ivan was incredibly friendly and welcoming. Made me feel like my business was wanted. Ivan is attentive and respectful.
2/24/2021
Audrey S. VERIFIED CUSTOMER
Fantastic my appointment was honored I was in and out the personnel very polite and professional
2/24/2021
Arianna H. VERIFIED CUSTOMER
As I arrived a group of guys stood in the middle by check in, they clearly seen me and did not direct which side to leave the vehicle as I parked they asked to move the vehicle on the left side for Hyundai services. After, waited for a representative they checked other cars before me with no appointment!!!, final the car is available for pick up. They kept asking what vehicle did I bring in what kind of car did I have!. Isn’t that the whole point of paperwork?, and contracts?. So there is not any confusion?.
2/24/2021
Monica M. VERIFIED CUSTOMER
Cheyenne was great about keeping me updated on the progress.
2/24/2021
Cory R. VERIFIED CUSTOMER
Heman always gives great customer service. My car was a little dirty with smudged hands prints in the interior door handle. Could've done without that. Everything else was great!
2/23/2021
Sean K. VERIFIED CUSTOMER
Everyone was very kind and extremely helpful at the Norm Reeves dealership. Jose went above and beyond. Thank you.
2/23/2021
Kevin H. VERIFIED CUSTOMER
Problem still exists
2/23/2021
Guillermo J. VERIFIED CUSTOMER
Na
2/23/2021
Jomin V. VERIFIED CUSTOMER
Such a great experience! Outstanding services! I truly appreciate her performance!
2/23/2021
Kathleen O. VERIFIED CUSTOMER
Hemshu is great. He gives information in a timely manner which I appreciate.
2/23/2021
Christopher V. VERIFIED CUSTOMER
The entire service experience was great. From appointment scheduling to vehicle pickup, everyone did a fantastic job. Cindy did a great job of keeping me updated on the progress of work. Also, the disinfecting through the facility was apparent and thorough.
2/23/2021
Jose N. VERIFIED CUSTOMER
First time having my vehicle serviced at Norm Reeves .Jose Torres was exceptional , answered and all my questions and made me feel comfortable bringing my vehicle here for service .