Knowing I can work with Gary for the service on my car gives me confidence that the required work will be done well and when he commits it will be done. It's also very nice to be greeted by a friendly and professional person who knows me by name.
2/18/2021
Yvonne A. VERIFIED CUSTOMER
Helpful and courteous. Explained everything in detail. Pleasure to deal with.
2/18/2021
Lorena H. VERIFIED CUSTOMER
Ivan was great. Very knowledgeable, helpful and answered all my concerns and questions I had. Great employee to have, companies need to hire more people llore Ivan. Great customer service skills.
2/18/2021
Patsy M. VERIFIED CUSTOMER
Quick and friendly. Provided excellent service.
2/18/2021
Fernando A. VERIFIED CUSTOMER
Call, ****-****-xxxx
2/17/2021
Susana G. VERIFIED CUSTOMER
Faster than I expected
2/17/2021
Samuel L. VERIFIED CUSTOMER
Raymond was very courteous and knowledgeable with his job. He's a professional as I expect a prestigious company like Ford employee should be. Qualities like that of Raymond easily overcome the little disappointment I had due to the long waiting time. Overall, it was a great service. A job well done!
2/17/2021
Hope C. VERIFIED CUSTOMER
The service that I received was great I was very happy with it
2/17/2021
Derek L. VERIFIED CUSTOMER
I specifically scheduled an appointment for service and notified the scheduler what I needed. When I arrived to the service department, there were no notes relayed as to why I was there.
Not only did I need to explain my requests again, after explaining to the service writer what I needed done, I returned to pick up my vehicle and half of the service was not performed. The service writer then lied to me, whether intentional or not, the service was not complete. Why do you not want my business and money? Why lie?
2/17/2021
Manal M. VERIFIED CUSTOMER
Good job
2/17/2021
Guillermo G. VERIFIED CUSTOMER
Worst service ever after consistently going there 5 yrs... I left work early only to wait for 45 min till someone even acknowledged me at all . Very disappointed
2/17/2021
Vicki H. VERIFIED CUSTOMER
Tony is an excellent service advisor. He gave me all the prices I requested and kept me informed of everything. Very helpful and positive person.
2/17/2021
Edwin P. VERIFIED CUSTOMER
Thank you Again Ivan Cruz for helping out!! Always great to work with him very profesional customer service and always I keeps you updated on your vehicle makes it a pleasure to get my car serviced here !
2/17/2021
Maria H. VERIFIED CUSTOMER
I've talked to Jose numerous times and he has always been extremely helpful and always has great customer service.
2/17/2021
Betty M. VERIFIED CUSTOMER
I was very happy with Gary Ohnesorgen. I give him. 10 plus !!
2/17/2021
David C. VERIFIED CUSTOMER
Raymond was very polite and helpful
2/17/2021
Martha S. VERIFIED CUSTOMER
Very satisfied with service provided by the associate
2/17/2021
Jose R. VERIFIED CUSTOMER
Ivan was very professional, courteous and friendly.