Jose great Advisor dealership great people customer great but unfortunately my vehicle is still having same problem has metal inside the valve cover oil looks like milkshake. My brake master CYLINDER is leaking internally fluid keeps dropping and my brake pedal soft spongy thank you ????
2/7/2021
Mali S. VERIFIED CUSTOMER
It was a great experience working with Cindy Noun. She is very professional, responsible. Appreciate it. Except working with her again.
2/6/2021
Flossie B. VERIFIED CUSTOMER
The young man very helpful
2/6/2021
Alejandra H. VERIFIED CUSTOMER
The service monitor light was not reset in the car. I usually get the tire rotation included with the oil change and this time it was not. They tried to quote me 102$ for just a cabin air filter and engine filter. Besides that I hope the service was done properly. I’ve never had any issues prior to this.
2/6/2021
Patricia P. VERIFIED CUSTOMER
My experience with Ramiro was excellent, 5 star. To start his mood is very pleasant. He greeted me upon arrival was very professional in going through the detailed of the job that was going to be performed on my vehicle. Also answered all my questions very clearly and calm. Through the day he kept me informed about the status of my car via texts. It so happened that my car had to stay overnight and Ramiro set me up with a rental car which he delivered on the spot, clean. This service is outstanding because I didn’t have to go out of my way for alternative form of transportation. When I finally picked up my vehicle was very thorough when explaining the issue and the service that was provided. He even had my car washed. I’m very pleased with the overall experience and will be returning for future car maintenance. Thanks you for making everything so easy.
2/6/2021
Victoria M. VERIFIED CUSTOMER
Very professional along with great service
2/6/2021
Steven H. VERIFIED CUSTOMER
He is ??????????
2/6/2021
Brandon S. VERIFIED CUSTOMER
Cheyne made sure I was perfectly taken care of before I left the dealership
2/6/2021
Kai M. VERIFIED CUSTOMER
Best service advisor yet!
2/6/2021
Julie Z. VERIFIED CUSTOMER
Excellent! Great representative of your company! Went above and beyond getting the parts I needed when they ran out yesterday and I was upset because this happened to me the last time! Very kind and nice impressed my whole family! Employees like this make me want to continue to come to this Ford.
2/6/2021
Su Y. VERIFIED CUSTOMER
I had appointments 11.30 am and changed 2 wire finished 5.15 pm what is point to have an appointments and I notice paying customer service first i felt very bad nearly 6 hours waiting there almost killed me this second time same problem next time l will not tolerate.
2/6/2021
Jack K. VERIFIED CUSTOMER
well done!
2/6/2021
Maria P. VERIFIED CUSTOMER
Himan es muy amable y siempre me da muy buen servicio
2/6/2021
Choong P. VERIFIED CUSTOMER
Very thorough and upfront without any pushiness. Pleasant communicator. All details were clearly discussed.
2/6/2021
Jessica A. VERIFIED CUSTOMER
Cheyne was amazing and went above and beyond. He is the only reason i probably would consider coming back. Your call/appointment center needs to improve greatly, from not over scheduling, promising to reschedule people they didn't, to promising a manager would call me back 3 times with no call back.
2/6/2021
Karina S. VERIFIED CUSTOMER
Jose was very professional and he answered all my questions he also gave me frequent updates regarding my vehicle , excellent overall customer service.
2/6/2021
Maguadalupe B. VERIFIED CUSTOMER
Excellent Service
2/6/2021
Rita G. VERIFIED CUSTOMER
He was exceptional!! Very nice customer service !!!! Very attentive !!!! Very nice !!!!
He made me feel secure with the service today ... good customer service !!!!
Thank you !!!
2/6/2021
Vincent R. VERIFIED CUSTOMER
Very polite and energetic (Ivan Cruz). Very pleased and satisfied with the way he took care of my needs and answered all of my questions. Keep up the good work. I’ll definitely be back for all my service needs. Thank you for your service. ????????????????????????