Very courteous, respectful, informative, and conscientious on value of ones time and needs. Thank you Crystal !
8/31/2024
Jessie R. VERIFIED CUSTOMER
I went in because of my tire low on pressure. Crystal said if it just needs air that will be quick however if it's something else she will let me know my options. I did a new tire and due to fact that it was time for replacement I also did the rest and she explained my options. Crystal was professional, informative and polite.
8/31/2024
Filimon G. VERIFIED CUSTOMER
NA
8/30/2024
Petrelli Electric. VERIFIED CUSTOMER
Excellent service and communication from service department and also from mobile technician norm’s reeves ford hade make a big difference on help to keep our fleet running on such of short time thank you to all and also thanks to parts department
8/30/2024
Silvana R. VERIFIED CUSTOMER
Great customer service and personality!
8/30/2024
Scott M. VERIFIED CUSTOMER
Very courteous and professional
8/30/2024
Michelle R. VERIFIED CUSTOMER
Very informative proffesional
8/30/2024
Jose David. VERIFIED CUSTOMER
He is good I have Nothing bad about him.
8/30/2024
Diana B. VERIFIED CUSTOMER
Crystal is fantastic! She is a consummate professional and treats each customer with a smile and a”How can I help you attitude!” From beginning to end Crystal listened and asked furthering questions, explaining every bit of service needed/recommended and how much it would cost and how long it would take. She always kept me.Informed!
8/30/2024
Will K. VERIFIED CUSTOMER
It was a pleasure to work with Alejandra. She was prompt, kind, and very clear in her communications, and she made the entire repair/service process easy and stress-free.
Anthony, the technician, went above and beyond.
Jose, who drove my car to/from Norm Reeves to me, was accommodating and friendly.
This was my first experience with Norm Reeves Lincoln, and it was excellent.
8/30/2024
Gregory T. VERIFIED CUSTOMER
Great job Francisco keep up the good work
8/29/2024
Wendy L. VERIFIED CUSTOMER
Thank you for everything, Crystal was amazing!
8/29/2024
David L. VERIFIED CUSTOMER
Everything went smoothly. I am very happy with customer service with getting rental car and repairing everything that was under warranty but unhappy about two scratchers on rear passenger door where a door hit it were unable to been removed.
8/29/2024
Beverly T. VERIFIED CUSTOMER
Keep up the great work!!
8/29/2024
Nick S. VERIFIED CUSTOMER
Francisco did a great job! I would recommend the service team here based on my experience with Francisco.
8/29/2024
Cristina M. VERIFIED CUSTOMER
Professional agent, great customer service!!
8/29/2024
Felix L. VERIFIED CUSTOMER
Rudy is good. That is as far as I know about the experience. I don't know what goes on behind the scenes.
8/28/2024
Victoria S. VERIFIED CUSTOMER
Crystal made my experience perfect. She is great!
Thank you
8/28/2024
Sergio A. VERIFIED CUSTOMER
crystal, good job and good comunication.
8/28/2024
Josefina S. VERIFIED CUSTOMER
Rafael was excellent from the beginning to the end, professional, courteous, and on point with everything related to my Ford F-150 truck, we ran into a few issues , but thanks to Rafael and the rest of the staff they were able to satisfy me completely beyond my satisfaction. I would highly recommend Norm Reeves Superstore for any of their Ford needs, not just for the quality of the work performed on my vehicle, but for the courteous and professional attention I receive from all the employees, but especially the phenomenal service I received from Raphael Gonzales-moran and the Service Director Eduardo Millan. Because of the attention spent on my satisfaction and needs , you have won over a valued customer for life sincerely, George Stroud