Kept me up to date and , fast service and on time.
2/5/2021
Deli K. VERIFIED CUSTOMER
I must admit I was a little impatient… But he was very consoling and appreciated my patience LOL did a complementary service on my replacement screw for my window visor. Much appreciate it. Great customer service and very prompt.
2/5/2021
Victor G. VERIFIED CUSTOMER
we're very happy with the end result. our car is running perfect it was clean and Ivans team members were just as professional when we made our evening pick up.
2/5/2021
Luis G. VERIFIED CUSTOMER
Service department was great. Rafael Gonzales.
2/5/2021
Oscar S. VERIFIED CUSTOMER
Great customer service!!!
2/5/2021
Randy W. VERIFIED CUSTOMER
My visit was good and the employees were attentive and up front with the work that needed to be done.
2/5/2021
Steve D. VERIFIED CUSTOMER
Hemanshu made my visit painless and all of my concerns were addressed. My car was ready to go at the time I was promised. It was a very nice experience overall.
2/5/2021
Ronny D. VERIFIED CUSTOMER
Great service as is always my experience. Cheyne went out of his way to ensure all my car’s problems were resolved and stayed late to make that happen so I could have the car back today as well.
2/5/2021
Elaine M. VERIFIED CUSTOMER
Service was excellent! That said, next time I go in for service, please do not adjust my seat or mirrors.
Thank you
2/5/2021
Anthony D. VERIFIED CUSTOMER
Get help, awesome service and very helpful..highly recommended ????
2/5/2021
Diana R. VERIFIED CUSTOMER
Rafael was awesome and extremely helpful! His service was beyond exceptional!
2/5/2021
Zahra M. VERIFIED CUSTOMER
Thank you. Hemanshu was focused and knew how to help the customers.
It looked like the service department was short handed today but Hemanshu made all the difference. Everyone should work like him.
2/5/2021
Patricia L. VERIFIED CUSTOMER
Raymond was excellent.
2/4/2021
Sandra P. VERIFIED CUSTOMER
He was great. Rafeal Gonzales. Very helpful .
2/4/2021
Cathern M. VERIFIED CUSTOMER
Jose Torres a very nice person. Pleasant to have him help me with my car. ????
2/4/2021
Emil Z. VERIFIED CUSTOMER
Good experience. Daniel kept me well informed and apprised of the maintenance status. Also he was quick with responses when I texted him with inquiries.
2/4/2021
Erika M. VERIFIED CUSTOMER
I appreciate Raymond’s help, very professional.
2/4/2021
Darl J. VERIFIED CUSTOMER
My experience in dealing with Rafael was fast, efficient and trouble free. Whenever I need service, Rafael will always be my first choice. He’s the only service representative that I have asked for since I bought my car.
2/4/2021
Kimberlee D. VERIFIED CUSTOMER
Cindy handled everything from top to bottom in an extremely professional manner. She displayed excellent follow through, communication and customer service. I would not hesitate to call upon Ms. Cindy Noun at Norm Reeves Lincoln Service Specialist in the future for my 2020 Lincoln Navigator’s needs.
Mrs. K.D. Duncan
La Habra Heights, California
2/4/2021
Tammy M. VERIFIED CUSTOMER
I received Tier 1 customer service from Hemanshu and his team. From the first time i walked into the service department to the time my vehicle repairs were completed, I was treated like a VIP. I’m was so impressed with the level of Professionalism and communication that I received. I never had to call in to find out what was going on with my vehicle, Hemanshu kept in touch with me regularly to give me updates. My vehicle needed a new engine and transmission so it was at the dealership a bit longer than a normal repair, but not excessively long. So the communication I received was impressive and very much appreciated. I would highly recommend Norm Reeves Hyundai!!!