Very friendly & understanding customer service which seems to be very rare nowadays. So thumbs up for Cheyne & thank you.
1/22/2021
Vanessa N. VERIFIED CUSTOMER
Very friendly, informative and gets straight to the point.
1/22/2021
Averil S. VERIFIED CUSTOMER
Hemanshu was very courteous and extremely professional. Kept me informed of when my vehicle was ready for pick up and notified me of needed work to be done. Gave me his card to schedule the needed work which is convenient for me as he will make sure the parts are there when I schedule the appointment. One of the best service writers.
1/22/2021
Linda L. VERIFIED CUSTOMER
Gary always treats me well!!
1/22/2021
Robert G. VERIFIED CUSTOMER
Overall id have to rate 9/10... i was disappointed i had to call to find out my part was in when i was told i would be contacted when it arrived, kind of a iffy feel. I think it would’ve been a complete accommodating feel if i would’ve had a uber ordered for both ways, i was told i could only get a ride home from dealer, but not when car was ready, its not always easy to get a ride. Other then that my issue for my car was addressed.
1/22/2021
Richard S. VERIFIED CUSTOMER
The person was very helpful and polite made the experience painless
1/22/2021
Joe W. VERIFIED CUSTOMER
Cheyenne was great. But when I picked up the car,I had to reprogram the radio and clock. Did you sanitize the car prior to delivery?
1/22/2021
Milad S. VERIFIED CUSTOMER
Thank you for all your help!
1/22/2021
Maritza F. VERIFIED CUSTOMER
I’m so glad about about the work you did with my car
1/22/2021
Amoree A. VERIFIED CUSTOMER
It was our first time at your dealer and Daniel was so kind and helpful that made our experience a perfect one. We used to go to Puente Hills Ford since the early 90's but their service completely changed for the worst, you will be dealer moving forward, Daniel was FANTASTIC! Will see you next time you are the best.
1/22/2021
Sharon C. VERIFIED CUSTOMER
jose was really helpful nice really professional thank you everyone was nice I drove in at 2pm with out an appointment but the guy in the front said no worries will help you I forgot to get his name but really helpful people
1/22/2021
Lorraine S. VERIFIED CUSTOMER
Daniel was so great! He was professional, communicative, hard-working and thorough. I am always really glad when he is my service representative.
1/22/2021
Sheryl M. VERIFIED CUSTOMER
Service is great.
1/21/2021
Rosa L. VERIFIED CUSTOMER
Cindy was so friendly the best service ever thanks
1/21/2021
Abraham L. VERIFIED CUSTOMER
He was very helpful and got me through the process very quickly. Thank you so much!
1/21/2021
Coleen L. VERIFIED CUSTOMER
Thanks for fast & nice service as always!!!
1/21/2021
Luningning A. VERIFIED CUSTOMER
Customer satisfied
1/21/2021
Lisa L. VERIFIED CUSTOMER
I will be looking for the Survey. Thank you again
1/21/2021
Norma M. VERIFIED CUSTOMER
I was happy with the special treatment Daniel gave me. Also glad to know the mechanics spot trouble before it gets out of hand. I am always relieved to know my car is trouble free leaving the service dept.