He is terrific.
Staffing @ drop off section was limited and produced a long unnecessary line, and extended wait.
1/7/2021
Mina C. VERIFIED CUSTOMER
Great service adviser. Friendly, caring and helpful
1/7/2021
Maria P. VERIFIED CUSTOMER
Excelente cervisio
1/7/2021
Maricela L. VERIFIED CUSTOMER
I came in to get a recall checked out and I let the service writer know that my steering wheel controls had stopped working after my last visit. Granted, it had been a few months since the visit (he didn't bother to ask how long it had been), but with Covid, we haven't been driving that vehicle very often as we have other vehicles that we primarily drive. There was no effort to look up the last service record to see when it was or how many miles had been driven since that service. He just told me that there would be a $100+ diagnostic fee to check it out. A little more effort would have been greatly appreciated instead of being dismissed so abruptly.
1/7/2021
Carol P. VERIFIED CUSTOMER
Have been working the last few years with Herman. He is excellent to work with
but I trust his judgment. ????
1/7/2021
Alfredo M. VERIFIED CUSTOMER
Ivan Cruz was very professional and helpful, thanks
1/7/2021
Lesealii M. VERIFIED CUSTOMER
Everything went well thanks Jose for your HELP.
1/7/2021
Mary S. VERIFIED CUSTOMER
Very polite and friendly.
1/7/2021
Jesus F. VERIFIED CUSTOMER
Great service. Thanks.
1/7/2021
Albert C. VERIFIED CUSTOMER
Was promised a wait time of less than two hours for an oil change and first scheduled maintenance, actual time was three hours. I was expecting my vehicle to be washed as I was noticing other vehicles being brought out of service washed when released to the customer. Would have appreciated timely updates for status.
1/6/2021
Edward C. VERIFIED CUSTOMER
Gary provided me with good customer service
1/6/2021
Lance I. VERIFIED CUSTOMER
I signed to the knowledge of my car getting a full inspection. That's hard to believe when I'm leaving your dealership still feeling unsafe. Not to mention, your mechanic can't even figure out the cars problem smh not even a little satisfied
1/6/2021
Sanam D. VERIFIED CUSTOMER
Cheyne Riggs was professional , attentive and knowledgeable. Dropped off car at 7:30am for oil change and tires rotation. Car was ready at 9:45am. Two hours service time seems too long considering it was basic maintenance and car was first in line. Overall, Cheyne Riggs’s satisfying customer service made it a positive experience
1/6/2021
Yesenia R. VERIFIED CUSTOMER
He was very helpful and will definitely be back and would like to be taken care by this employee I give him a 5 Stars
1/6/2021
Dena L. VERIFIED CUSTOMER
Thank you for being open during the Pandemic
Stay safe
1/6/2021
Lisa V. VERIFIED CUSTOMER
Jose was very helpful & kept me up to date on the progress of my repairs
1/6/2021
Josie G. VERIFIED CUSTOMER
Good service
1/6/2021
Caron P. VERIFIED CUSTOMER
Excellent service
1/6/2021
Nicholas D. VERIFIED CUSTOMER
Cindy was really great, she was listened to all my concerns, very organized and kept me in the loop. I really treated me like a valued customer