Raymond is very professional and helpful during my visit. Thank him for providing the awesome service.
12/30/2020
Danielle L. VERIFIED CUSTOMER
Cheyne was awesome. 5 stars!
12/30/2020
Mireya O. VERIFIED CUSTOMER
Excellent Customer Service provided by Mr. Cruz
12/30/2020
Omar M. VERIFIED CUSTOMER
Excellent service
12/29/2020
Robin A. VERIFIED CUSTOMER
Great service. I was thanked for my business. Oh, and you are cheaper than Worthington
12/29/2020
Divyesh B. VERIFIED CUSTOMER
Raidel was amazing. Very helpful and informative. my car took 2 weeks to get done though
12/29/2020
Magdalena V. VERIFIED CUSTOMER
Excellent and prompt service, job well done and courteous
12/29/2020
William P. VERIFIED CUSTOMER
Very professional and explained everything clearly
12/29/2020
Gregorio J. VERIFIED CUSTOMER
I usually take my truck to Caruso Ford in Long Beach for service. I decided to tryout Norm Reeves because its closer to my home and would be more convenient to rely on this location.
Whenever I take any of our personal or fleet vehicles to Caruso Ford for service or repairs, they always perform a courtesy car wash which is a big plus.
I paid 18% more at Norm Reeves for the same service that I get at Caruso
Jose Torres was great with the communication as he advised me when my truck was been service and when was ready to take home.
I think in the service industry it’s all about trust and perception and after my experience at Norm Reeves I perceive to get more value From Caruso Ford
Thanks,
12/29/2020
Alonzo G. VERIFIED CUSTOMER
Yes berry satisfied
12/29/2020
Lisa J. VERIFIED CUSTOMER
Great job Raymond Quintero did and does
12/29/2020
Minh T. VERIFIED CUSTOMER
Good and fast service.
12/29/2020
Nique G. VERIFIED CUSTOMER
Raidel was extremely helpful and courteous to me. He provided the right information to guide me through making the decision I needed to make regarding repairs to my car.
12/29/2020
Tina V. VERIFIED CUSTOMER
Hermanshu was professional and courteous. I was happy with my first service for my Hyundai Sonata. I had a question about the car and he answered it to my satisfaction.
12/29/2020
Christina C. VERIFIED CUSTOMER
There were not enough people working in the service department. We called several times, left a message and finally drove down there to speak to someone. When we arrived, there was no one in the office until we went into the dealer to find a person. When he finally came back after close to 20 minutes, he was helping 3 people at one time and our issue was never resolved. We left without getting anything figured out and I took my business to another dealership.
12/28/2020
Nelly V. VERIFIED CUSTOMER
Even though stuff happened with the service Rafael was extremely professional and helped ease everything
12/28/2020
Jessica C. VERIFIED CUSTOMER
Jose was wonderful and the experience was top notch. Only minor concern was license plate info on invoice was incorrect and didn’t match my vehicle, which caused minor confusion at vehicle pick up. Easy correction, innocent human error. Everything else was above par.