Gary was able to help me to the fullest extent with a professional and courteous manner. He answered every question I had while going over the work details and gave me the reassurance I needed to move forward with my car. Thank you Gary!
11/3/2020
Leslie A. VERIFIED CUSTOMER
The issue with my car wasn’t found and I was told a response that seems like I am making up the noise in my head. I won’t be going back to Ford in Cerritos.
11/3/2020
Hugo C. VERIFIED CUSTOMER
Good Job
11/3/2020
Juan V. VERIFIED CUSTOMER
He was respectful and helped with everything
11/3/2020
Victor R. VERIFIED CUSTOMER
The issue on my Tucson WAS NOT RESOLVED.
11/2/2020
Alina . VERIFIED CUSTOMER
Gary is wonderful! Great customer service!
11/2/2020
Elsa R. VERIFIED CUSTOMER
Raidel has been very helpful and has tried his best to help me with all the services I need for my car. Has taken his time to explain to me why certain needs to be serviced and if I have problems paying for the services he has explain the services you offer that can be helpful. He definitely makes me feel like I can trust him with my car and services that are needed. Thank you again for the great customer service.
11/2/2020
Jamar B. VERIFIED CUSTOMER
Prompt and ordered right parts to fix van
11/1/2020
Joel B. VERIFIED CUSTOMER
Great service ???????? Helpful and respectful people
11/1/2020
Hilda I. VERIFIED CUSTOMER
Mr Soto is always polite and I do trust him with my car service experiences. He is always in a good mood.
11/1/2020
Dylan F. VERIFIED CUSTOMER
Doesn’t provide timely updates
10/31/2020
Thomas M. VERIFIED CUSTOMER
Rafael was very engergic,professional and helpful. He contacted me and advised what needed to be done on the car... my car was washed and vacuum. He was very pleasant and a joy to work with
10/31/2020
Jo Ann. VERIFIED CUSTOMER
Always great service
10/31/2020
Omar M. VERIFIED CUSTOMER
excelente ivan
10/31/2020
Josephine S. VERIFIED CUSTOMER
Human is the best!
10/31/2020
Lora P. VERIFIED CUSTOMER
Raidel was very helpful and resourceful with my questions and concerns related to the stirring wheel of my car. The service was smooth and quick! Thanks again!
10/31/2020
Nina R. VERIFIED CUSTOMER
Gary is very professional patient and very nice. Always a pleasure having him as the guy that meets my service needs.