Jose Torres shows exceptional caring and interest that all our questions and concerns for our vehicle are met. He is indeed an asset.
10/31/2020
Elizabeth V. VERIFIED CUSTOMER
she did an excellent job and very nice to customer
10/31/2020
James D. VERIFIED CUSTOMER
I will NEVER bring my vehicle for at Norm Reeves. To long to explain.
10/31/2020
Danny G. VERIFIED CUSTOMER
Yes I was completely satisfied as always... Jose takes care of what ever problems I have with my car.. Always friendly clean and polite... Thank you guys again...
10/31/2020
Todd L. VERIFIED CUSTOMER
Rafael was awesome. Very friendly
10/31/2020
Tony C. VERIFIED CUSTOMER
I was very happy with the service I received from mr Soto he keep me well informed
10/31/2020
Jamell S. VERIFIED CUSTOMER
Great job
10/30/2020
Isela B. VERIFIED CUSTOMER
Thank you Rafael was very helpful and knowledgeable.
10/30/2020
Rudy P. VERIFIED CUSTOMER
Mr Bagga was excellent in my transaction—
Courteous, efficient and the job was done
Sooner than expected.
10/30/2020
Mark S. VERIFIED CUSTOMER
1st time at this dealership for service as I was not satisfied with previous dealership I went to. I was greated by Raidel and informed him this was my 1st time here and I wanted him to know that my newer vehicle has No dents, dings or scratches. We walked around vehicle together and it was noted nothing was wrong. I also informed Raidel I did not want a car wash after the service was done. Raidel made sure to put a note in the vehicle saying No car wash. I was very pleased and satisfied with the service Raidel provided. I will be back for service and I hope the service stays top notch.
10/30/2020
Martin V. VERIFIED CUSTOMER
Great service and friendly atmosphere.
10/30/2020
Gordon S. VERIFIED CUSTOMER
Cindy did an excellent job, start to finish. Very cooperative.
10/30/2020
Mustafa O. VERIFIED CUSTOMER
Absolutely worst service in my 30 years. Perhaps your personal needs to get trained by BMW service. Unfortunately night and day difference. Needless to say, will not be taking my vehicle back to you.
10/30/2020
Alexandra H. VERIFIED CUSTOMER
My service was quick and easy. He kept me notified along the way.
10/30/2020
Michael T. VERIFIED CUSTOMER
Extremely helpful. Look forward to doing business with Mr. Bagga again
10/30/2020
Sonya J. VERIFIED CUSTOMER
Rafael was very helpful with helping me with the services needed on my vehicle. Rafael kept me informed when I had to leave my vehicle. He explained to me about the transportation services Norm Reeves Ford offers. When I picked up my vehicle, I heard some noise when I turned the AC on high, and Rafael took my car back in to fix the issue which he explained was a simple issue that was fixed. Overall, I give Rafael a 10 for wonderful customer service. I will be back for all my services needed at Norm Reeves Ford. Thanks to him, I am a very happy and satisfied customer. :)
10/30/2020
Bobby J. VERIFIED CUSTOMER
I have been coming to this dealership to service my vehicle especially because of the exemplary service and customer support we have received from Hemanshu. He has gone out of the way to make us feel welcome and completely satisfied. His combination hospitality and work ethic is something of a rarity these days. We have so many choices dealerships to go to, but his service keeps us coming back.
A++
10/30/2020
Ralph C. VERIFIED CUSTOMER
Cameron M. and the Service Technicians were very helpful in my car service inquiries.
10/30/2020
Anthony P. VERIFIED CUSTOMER
Couldn't finish in one day. Have to bring my vehicle back
10/30/2020
Maria G. VERIFIED CUSTOMER
Great service! I live in Torrance and drive all the way to Cerritos Ford because the service is great! Thank you guys!