I would like to thank norm reeves and Ivan within the service department for all their help with my vehicle. My cars door latches were defective which was covered by a recall. Ivan was very helpful, and also did me the favor of calling me an Uber. Later that day he had called and left a message stating that my car was done, he offered to leave my car with the service department so that I may have the opportunity to retrieve my vehicle after hours. I’m very appreciative of all the help I received and the excellent customer service.
10/28/2020
Alexander A. VERIFIED CUSTOMER
Great job by Jose and your team!
10/28/2020
Michael M. VERIFIED CUSTOMER
Excellent service.
10/28/2020
Charles P. VERIFIED CUSTOMER
Very satisfied with Tony and. With the work that was done Thank you
10/28/2020
Nilesh P. VERIFIED CUSTOMER
Excellent job
10/28/2020
Raymond L. VERIFIED CUSTOMER
It’s my favorite place to come get my cars serviced here at Norm Reeves Hyundai Cerritos, everyone one is wonderful
10/28/2020
Sevki E. VERIFIED CUSTOMER
I am servicing my truck to your dealership because of Tony Ybarra
10/28/2020
Ursula B. VERIFIED CUSTOMER
Good customer service. Very knowledgeable in his work.
10/28/2020
George B. VERIFIED CUSTOMER
After the election I will put Norm Reeves is such a negative light that you will lose 50 customers within the next year. Power of the pen!!
Norm Reeves employees have lied to me or withheld important information from me and other customers for the last time.
A similar letter will be going out to Ford/Lincoln on November 10th!!!!!
10/28/2020
Sandra P. VERIFIED CUSTOMER
he did an amazing job, he helped me very much. he was very supportive and helped me check in very efficiently.
10/28/2020
Fernando . VERIFIED CUSTOMER
Amazing experience, had no hiccups what so ever. Hemanshu Bagga kept in contact with me the whole time on the status of my vehicle. 5 stars for that man! Thank you for your service!
10/28/2020
Kimberly M. VERIFIED CUSTOMER
I’d come back to this store because of this guy Raidel. The other guy recommended I replace both Front and rear brake pads when the rear was still at the 9-10mm.
10/27/2020
James W. VERIFIED CUSTOMER
Excellent service
10/27/2020
Anne M. VERIFIED CUSTOMER
Gary was very nice with his customer attitude and very helpful.
10/27/2020
Timothy M. VERIFIED CUSTOMER
Excellent service and excellent service personnel
10/27/2020
Angela S. VERIFIED CUSTOMER
Raymond was kind, definitive and I am extremely happy with the customer service experience. He went above and beyond to help me. I can’t ecoress my appreciation enough.
10/27/2020
Janet F. VERIFIED CUSTOMER
Raidel Soto was excellent very friendly did everything to help us thank you for everything Janet .F .