Daniel was friendly and helpful! He made the experience quick and easy and I was promptly alerted when my vehicles service was finished
10/18/2020
Jenny Katherine. VERIFIED CUSTOMER
Excellent customer service.
10/18/2020
Kathleen B. VERIFIED CUSTOMER
Heman of Norm Reeves Hyundai Cerritos is the best service writer. He listens intently and asks all the right questions. 5 star service.
10/18/2020
Rigoberto S. VERIFIED CUSTOMER
Great service! Ivan Cruz was of great help and very knowledgeable, thank you!!
10/18/2020
Cheri R. VERIFIED CUSTOMER
I will be glad to respond
10/18/2020
Roman C. VERIFIED CUSTOMER
Cindy was very friendly and professional... thank you again
10/18/2020
Sandy T. VERIFIED CUSTOMER
Tony was great and courteous
10/18/2020
Christian P. VERIFIED CUSTOMER
The service was quick and Raymond was excellent!
10/18/2020
Cristina M. VERIFIED CUSTOMER
Hello,
I took my car for repairs. Raymond Quintero my Ford service advisor took care of everything. Raymond is courteous, professional, and attentive. Thank You Very Much Raymond Quintero & Norm Reeves Ford. Have a Great Day!
10/17/2020
Eyvette B. VERIFIED CUSTOMER
Gary was very nice and tried to help me any way he could.
10/17/2020
Armando A. VERIFIED CUSTOMER
Always a pleasure going in for service. Raymond was was very helpful and kept in touch with me with updates about my car.
10/17/2020
Donald H. VERIFIED CUSTOMER
My complaint is not with Tony Ybarra. He is great at what he does, and I'm glad when I have him as my advisor. My problem is with the Ford Motor Company. I needed some parts which were out of production as my car is old. They need to have parts like that available from some source. Those are very common failures and they've run out of stock.
10/17/2020
Loi S. VERIFIED CUSTOMER
Jose is the best service guy EVER!!!
10/17/2020
Amy M. VERIFIED CUSTOMER
Great service and will definitely be coming back. Also recommending to my family and friends.
10/17/2020
Katherine M. VERIFIED CUSTOMER
Very accomodating! Awesome????
10/17/2020
Rodolfo C. VERIFIED CUSTOMER
Mr. Hemanshu all the time give a great customer service
10/17/2020
Leslie K. VERIFIED CUSTOMER
Sean was awesome! He took very good care of me and answered all of my questions.
10/17/2020
Yong C. VERIFIED CUSTOMER
Great service as always. Thank you everyone.
10/17/2020
Kevin R. VERIFIED CUSTOMER
Ivan Cruz ....talk about people skills...how about professionalism at 100% ..made me feel like i was part of the Norm reeves Ford family from the start. It doesn't get better then the service i received from Mr. Ivan Cruz...thanks buddy
10/17/2020
Nancy A. VERIFIED CUSTOMER
All of your crew was great… And my service writer kept me up-to-date via text with the progress on my vehicle… Great service