The young man that help me was great
Excellent customer service
9/26/2020
Stephen B. VERIFIED CUSTOMER
Jose was both frendly and professional. He kept me updated as my repairs progressed.
9/26/2020
Catherine D. VERIFIED CUSTOMER
I came in with a problem that only happened once so I wasn't surprised they couldn't reproduce it but I was satisfied that they took it seriously and understood how scary it was.
9/26/2020
Hector R. VERIFIED CUSTOMER
From the time I arrived at the service department I was treated with respect and professionalism Mr Jose Torres was very professional and was able to answer all my questions and kept in touch with me all the time the vehicle was been repaired. Overall I had a great experience and I definitely would recommend Norm Reeves FORD To any one of my friends that need to have their Ford Vehicle serviced.
9/26/2020
Lucy J. VERIFIED CUSTOMER
He was attentive to my needs and kept me informed of the progress. I’ve worked with him in the past. He let me know about the AAA discount which helped some with the bill. He is an employee to keep around.
9/26/2020
Roberto R. VERIFIED CUSTOMER
Great service overall, thank you Hemanshu Bagga
9/26/2020
Oscar M. VERIFIED CUSTOMER
I'm not happy because they made me go to the dealership to do a wheel alignment and they just rotate the tires and supposedly check the air pressure to leave them all the same ,I check my car and the tire pressure wasn't the same,34 36,35,35.
They made me go back to get the tire alignment at a different dealership and My car still the same it goes to the right.
9/26/2020
Iran P. VERIFIED CUSTOMER
Very helpful
9/26/2020
Johnathan C. VERIFIED CUSTOMER
Rafael was professional and very helpful from the moment I dropped my vehicle up to the time i picked it. I’m very satisfied with the customer service. Thank you. Keep up the good work
9/26/2020
Natali S. VERIFIED CUSTOMER
My experience was great. Raymond was very helpful and always responded in a timely manner.
9/26/2020
Veronica . VERIFIED CUSTOMER
He was very professional and kind. He kept me updated on my vehicle
9/26/2020
Linda L. VERIFIED CUSTOMER
He is very friendly and always looking out for me and my family. Great attitude and very knowledgeable
9/26/2020
Roselle S. VERIFIED CUSTOMER
Raymond did an amazing job from beginning to finish. Upon return I’d like him to continue to service my car. Such great customer service. Thank you Raymond!
9/26/2020
Sandra H. VERIFIED CUSTOMER
Five star service from your dealership thank you !!!
9/26/2020
Daniel G. VERIFIED CUSTOMER
Very courteous service. I appreciate the text updates.
9/26/2020
Renee B. VERIFIED CUSTOMER
Great young man, definitely an excellent asset to the department. Thank you Hyundai for having capable personnel.
9/25/2020
Rafael L. VERIFIED CUSTOMER
Very helpful, quick responses excellent job!
9/25/2020
Crystal H. VERIFIED CUSTOMER
Raymond was exceptional
9/25/2020
Carlo P. VERIFIED CUSTOMER
Cameron offered some very reflective ideas about what may have caused the unusual problem I had with the car during a recent episode. He was eager to assist--when I made the request-- with checking my service history as well. Norm Reeves should keep him around.