Eduardo was amazing. He communicated the whole time. Answered all my questions.
7/27/2024
Jodie H. VERIFIED CUSTOMER
Came as a walk in for an oil change and Rudolph Wilson was a great help!
7/26/2024
Nikki Y. VERIFIED CUSTOMER
Grat job
7/26/2024
Oscar G. VERIFIED CUSTOMER
It’s ok
7/26/2024
Tony W. VERIFIED CUSTOMER
Grat service
7/26/2024
Ernesto M. VERIFIED CUSTOMER
Bought a 2018 f150 2.7 3.55 4*4 super crew, it had 130k miles on it wen purchased. I brought it in to ford for maintenance and inspection, the people at ford treated me like family. They reassure me and my family that this is a safe and sound vehicle. Ready to hit the road thank you ford family
7/26/2024
Joseph S. VERIFIED CUSTOMER
I had expected extended work done because my Explorer hit the 100,000 mile mark. Rafael kept me appraised of the work needed and had it done in a timely manor. He was able to answer all my questions and was very professional and friendly.
7/26/2024
Arturo L. VERIFIED CUSTOMER
Crystal is the boss making sure that any issue that popped up was addressed and triple checked to make sure it was done with mine and my family’s safety in mind!
7/26/2024
Robert C. VERIFIED CUSTOMER
Francisco was very efficient and communicative throughout the
Process. Thank you
7/25/2024
Yesenia R. VERIFIED CUSTOMER
Richard Juarez is a great employee dos an exelente job he is very polite he cares about the costumers he also explained to me the service my was done and also the service recommended me as a costumers I strongly believe mr.richard is a great employee and great part of the Ford team
7/25/2024
Alonzo G. VERIFIED CUSTOMER
Rudy good men good service technician
7/25/2024
Juliana /. VERIFIED CUSTOMER
Rudolph was awesome
7/25/2024
Donna H. VERIFIED CUSTOMER
MORAN SHOULD BE A CAPITAL M.
I AM TIRED OF SURVEYS , EVERYONE DOES A EXCELLENT JOB AT CERRITOS FORD
7/25/2024
Robert D. VERIFIED CUSTOMER
Thank you Tony you went above and beyond I appreciate you and your associates for washing my vehicle ????????
7/25/2024
Ryon H. VERIFIED CUSTOMER
Rudy consistently provides outstanding advisory service with exceptional customer care on every occasion. Always in a positive demeanor, Rudy consistently exceeds expectations to ensure customers enjoy a pleasant experience.
7/24/2024
Monica W. VERIFIED CUSTOMER
Rudolph Wilson provided excellent customer experience. He was very friendly, helpful & knowledgeable from the time I dropped off my vehicle to the day I picked it up.
7/24/2024
Gustavo C. VERIFIED CUSTOMER
made an appointment for an oil change at 3, they put my vehicle aside and left for the day. Had to wait until 9 pm to get a rental and pick up my car the next day, horrible service and experience.
7/24/2024
George Chevrolet. VERIFIED CUSTOMER
Tony you are best service I have you all way do the best from mi thanks for everything
7/24/2024
Helen R. VERIFIED CUSTOMER
Great job Francisco
7/23/2024
Randy M. VERIFIED CUSTOMER
I’ve enjoyed working with Crystal the past couple of years She is knowledgeable and takes an interest in my needs Most importantly, she will notify me as soon as my car is ready for pick up She stays on top of things which matters a great deal to me