To be honest the only complaint that I have is the price for changing out eight spark plugs $600 was a little bit steep but well worth it thank you job well done.
7/3/2024
Avilio J. VERIFIED CUSTOMER
Richard was really helpful and had great hospitality. Got me checked in and on my shuttle home in no time, and kept me up to date. Would definitely come back to get help from Richard.
7/3/2024
Kara B. VERIFIED CUSTOMER
Rudy was absolutely phenomenal! He made my day. I hope I get to work with him at this Ford location again in the future.
7/3/2024
Christopher C. VERIFIED CUSTOMER
Very Professional, Kept me updated until my vehicle was ready.
7/3/2024
Mark S. VERIFIED CUSTOMER
My vehicle was ready when it was supposed to be ????
7/3/2024
Wagner P. VERIFIED CUSTOMER
Excellent customer service.
7/3/2024
Alexiss /. VERIFIED CUSTOMER
Amazing service thank you Crystal !
7/3/2024
Julio C. VERIFIED CUSTOMER
Mike Mosley was great and very professional and helpful
7/2/2024
Karen /. VERIFIED CUSTOMER
Wilson was extremely personable, and a delight to work with. He sent me timely updates and kept me informed as to the work being done during the day.
7/2/2024
Patrick M. VERIFIED CUSTOMER
For a task that took less than an hour to complete. I felt a bit ripped off, in regards to the cost of the labor. I understand that parts cost money. If it wasn’t for the managers involvement. I would have never got my car back the same day or a day later.
7/2/2024
Cesar L. VERIFIED CUSTOMER
Rudolph Rocks! Good, Professional, Friendly And Helpful Staff…
7/1/2024
Julio C. VERIFIED CUSTOMER
Crystal was a true professional! Great experience
6/30/2024
John C. VERIFIED CUSTOMER
A pleasure to work with. Overall experience was exceptional, no wait at any time.
6/30/2024
Gerald M. VERIFIED CUSTOMER
Nice job
6/30/2024
Steven E. VERIFIED CUSTOMER
I trust Norm Reeves Ford,they ge/ the job done right first time . They stand by there work and I will continue to service my truck there in the future.
6/29/2024
Virak R. VERIFIED CUSTOMER
Savannah’s the best! She was very thorough with her questions to ensure I received the most accurate service necessary and made sure to follow up on any other concerns I had. It is clear she has a great working relationship with her peers and the service techincians.
6/29/2024
Evangeline G. VERIFIED CUSTOMER
Crystal Jr. was very professional, knowledgeable and most of all courteous. She made sure that all my questions and concerns were addressed and resolved. It was my pleasure being served by her. Thank you.
6/29/2024
David M. VERIFIED CUSTOMER
Good customer service
6/29/2024
Vina L. VERIFIED CUSTOMER
Thank you for servicing my vehicle, and calling me to inform me that parts were available for the recall, they also provided me a rental that was very satisfactory. They were prompt in calling me to tell me the car was done and ready for pick up. I was hoping they would vacuum the interior which they didn’t, they also didn’t indicate if they checked my washer fluid in the car and the filters. I know my car still carries those things.