Tony was thorough and professional in spearheading the search for car’s problem and the full resolution. He communicated efficiently, keeping me up on the efforts being made. He listened to me and saw things through to the end. I will be contacting Tony in the future for any work needed on our two Fords.
6/20/2024
Rene A. VERIFIED CUSTOMER
Rafael was excellent and explained all the process and gave us advise on what to do to maintain our car good and running, keep up the good work Rafael.
6/20/2024
Daniel C. VERIFIED CUSTOMER
Excellent care and service
6/20/2024
Juan K. VERIFIED CUSTOMER
Crystal was amazing and has exceptional customer service.
6/20/2024
Petra Lopez. VERIFIED CUSTOMER
Mr. Oscar Robles is the best worker you have. Reliable trusted and honest
6/20/2024
Celten C. VERIFIED CUSTOMER
Mr. Millan’s customer service was exquisite. He was more than helpful and communicated majority of the time to update me on my vehicle which was getting serviced. He paid attention to my needs and listen to what problems I had with my vehicle and toke care of them. Over all I’m satisfied with the outcome, I believe I’ve found my Ford Home at Norm Reeves Ford and I I’ll continue to service my vehicle here for as long I’m a Ford owner! Thank you Eduardo Millan and the service team for taking great care of my vehicle and myself!
6/19/2024
Dan Jurado. VERIFIED CUSTOMER
Rafael was the best.
6/19/2024
Patricia C. VERIFIED CUSTOMER
She made sure that all me needs were taken care of. Very kind
6/19/2024
Robert R. VERIFIED CUSTOMER
Very friendly and helpful
6/19/2024
Francisco M. VERIFIED CUSTOMER
Thank you for the service Cristal is a good costumer service
6/19/2024
Dale C. VERIFIED CUSTOMER
Good man
6/19/2024
Lynda Y. VERIFIED CUSTOMER
Thank you for providing this service in my home. Mario who was my technician was very prompt about arrival time & called me to see if he could come earlier than planned…….that worked great for me. This time of customer service is greatly appreciated!!!!
6/19/2024
Vince M. VERIFIED CUSTOMER
Eduardo was quick to answer my questions and get my vehicle scheduled for service. He understood my concerns and communicated what would be done to address them. He and his team resolved my vehicle’s issues and had me back on the road the same day.
6/17/2024
Sharon M. VERIFIED CUSTOMER
Very nice guy.
6/17/2024
Linda R. VERIFIED CUSTOMER
Rudolph Wilson was very polite and with his wisdom and experience helped me to figure out how to fix some issues that my husband and I were concerned about for years with our 2019 FordF150. So glad he was the one that help me on my visit.
6/17/2024
Byron A. VERIFIED CUSTOMER
The service Manager Eduardo really went over and beyond assistance me with an issue I was having great service by him and the technician.
6/17/2024
Estephanie A. VERIFIED CUSTOMER
Rudy was helpful and provided great customer service! Will definitely come again for my next service visit.
6/17/2024
Ingris F. VERIFIED CUSTOMER
This is the second experience I have had with Rudy as my Service Provider. He is very professional, knowledgeable about the process/service needs, kind, outgoing and funny! He made the process seamless yet thorough. Happy to have had him again as my Service Provider.
6/17/2024
Diana L. VERIFIED CUSTOMER
Service team went above and beyond for me. So happy to be going to this dealership
6/17/2024
Michele R. VERIFIED CUSTOMER
I was very please and satisfied with the service. I was kept informed on all the worked . Give Eduardo an A+ !