Rudy Wilson was excellent. Treated me like family. He is good for business. Just a real good man.
5/24/2024
Carmen M. VERIFIED CUSTOMER
Thank you Eduardo and Rafael! Great and quick service
5/24/2024
Jorge T. VERIFIED CUSTOMER
Great service and good price.
5/24/2024
Richard R. VERIFIED CUSTOMER
Friendly and timely service.
5/24/2024
Brian C. VERIFIED CUSTOMER
I couldn’t stay I had to go home to get a coupon for the service
5/24/2024
Angel H. VERIFIED CUSTOMER
The service with Richard was great. But not with the issues of my car
5/24/2024
Cynthia R. VERIFIED CUSTOMER
Ok thanks
5/24/2024
Donata M. VERIFIED CUSTOMER
Thank you for once again fabulous service !! The technician was kind and professional!
5/24/2024
Teresa D. VERIFIED CUSTOMER
On the day of service yes. I was satisfied but last night May 22 my truck a light came on “LOW ENGINE OIL” and I can’t reach anyone in service department, I’m towing my truck in. I hope it’s open
5/23/2024
Alejandra H. VERIFIED CUSTOMER
Pick up and drop off service was great. It’s unfortunate how things got to that point.
5/23/2024
David Y. VERIFIED CUSTOMER
On top of things, he care’s not just a number
5/23/2024
Kien P. VERIFIED CUSTOMER
I am extremely satisfied with Francisco Bretado's service. The work was completed quickly and efficiently. Thank you!
5/23/2024
Christopher R. VERIFIED CUSTOMER
It was a great experience. Tony did a great job of communicating and keeping us posted on the progress on our vehicle got us hooked up with a rental that really helped too. Thank you so much, Tony.
5/23/2024
Ronald K. VERIFIED CUSTOMER
Thank you for updating our software
5/23/2024
Evelyna A. VERIFIED CUSTOMER
Good service
5/23/2024
Peter T. VERIFIED CUSTOMER
Great service Francisco is the best
5/23/2024
Marnie L. VERIFIED CUSTOMER
Crystal was very pleasant and kind
5/23/2024
Baltazar G. VERIFIED CUSTOMER
Michael Kors wallet was taken from center console, it had 4 gift cards in it, service advisor should remind customers to take out any valuable items from vehicle as it’s being dropped off for service.
5/22/2024
Joshua L. VERIFIED CUSTOMER
Thank you, Crystal for taking such great care of us! I’ll keep an eye out for the survey from the manufacturer.
5/22/2024
Darnell B. VERIFIED CUSTOMER
I left my car for repairs at Ford Cerritos Center May 15-20 which included radio replacement for the third time (all repairs cost over $5900.00), when my car was returned my rear camera wasn’t working. A manager tried to tell me it wasn’t due to the radio being replaced but I know it was. I will take my business elsewhere in the future. Shame on FORD.