Ethan was great!! Was so kind, and overall great service experience! Thank you!
6/4/2023
Joseph B. VERIFIED CUSTOMER
This is a 2023 ID.4 Pro - however you have listed it as a 2022 and nowhere on the customer paperwork dies it show what was fixed for the (4) door handle recall and there’s nothing about what software was updated per the recall.
6/3/2023
Ken L. VERIFIED CUSTOMER
Team did great job
6/3/2023
Joven O. VERIFIED CUSTOMER
uriel was awesome. he checked me in quickly and provided answers to all my questions. he got me a lyft home and provide me updates along the process.
the was very patient and calm. he provided the best service i’ve ever had in service situation.
best,
j o v e n
6/1/2023
Sangryoung K. VERIFIED CUSTOMER
Ethan is really nice agent. He explained honestly about current situation. He also provide nice solution for me. Thanks for his professional service.
6/1/2023
Daniel C. VERIFIED CUSTOMER
I was very impressed by the warm customer service!
6/1/2023
Sophia R. VERIFIED CUSTOMER
Hi there! Sorry just now getting to this. Ethan was a great help! I usually just come for oil change and tire rotation. This time was my 3rd time coming in and I can say that every single time, my experience has been breezy smooth. Everyone is always so helpful. One of the big things that were important to me was timing and just knowing an eta of when my car service would be done. I hung out in the waiting area/desk area to get some work done on my laptop and while that helped me pass time, it was a great surprise that the team finished a lot more sooner than expected/I was told. Shoutout Ethan for being clutch and helpful throughout the process. Very communicative and understanding, willing to help! Thank you for your time! Looking forward to my next visit— hoping I don’t have to be there sooner than planned.
5/31/2023
Martin C. VERIFIED CUSTOMER
Felipe was very courteous and accommodating. He kept me informed and the work was completed sooner than estimated.
5/31/2023
Cris S. VERIFIED CUSTOMER
Uriel Gomez represents the Best of Service! This young man was professional, polite, pleasant and wonderful representative of this Company. Thank you for your service and for making this experience seamless from start to finish!
5/29/2023
Anthony R. VERIFIED CUSTOMER
Thank you to the whole crew in service. The process was fast and trustworthy.
5/29/2023
Lashai J. VERIFIED CUSTOMER
Very nice, great communication, actually took what I said into consideration
5/29/2023
Robert C. VERIFIED CUSTOMER
Uriel was the best! Thank you!
5/28/2023
Barbara S. VERIFIED CUSTOMER
David was very kind and helpful
5/28/2023
Toshi N. VERIFIED CUSTOMER
Ethan was very informative and responsive.
5/28/2023
Ken H. VERIFIED CUSTOMER
We had an appointment for 11:15: got there at 10:15. It took over 5 1/2 hours it get a simple oil change. It was under warranty. Appears you did all the cars that had to pay, didn’t have a warranty, first. Totally lousy service. We will find another dealership that we can trust.
5/28/2023
Farid T. VERIFIED CUSTOMER
My only complain is about scheduling an appointment (in my case was 10:30 for an oil change) and i got my car only at 6pm because i went there to check if my car was ready at 5pm
Uriel was great and is not his fault, but has no reason for having the option of scheduling an appointment if you have to wait for 10 h to get your car back
5/28/2023
Caitlin G. VERIFIED CUSTOMER
David did a great job!! Thanks for your service!
5/28/2023
Masuji S. VERIFIED CUSTOMER
Mr. Gomez was very helpful, and I appreciate that he was very friendly and polite.
5/27/2023
Diane B. VERIFIED CUSTOMER
Ethan was so nice and helpful I really appreciate him.