David was wonderful in answering all my questions and putting my mind at ease with all the work that was done on my car.
4/30/2023
Jose D. VERIFIED CUSTOMER
He explained to me clearly the extended warranty which I bought and without signs of hesitiation.
4/30/2023
Singh S. VERIFIED CUSTOMER
Uriel did a great job and provided excellent customer service. I am fully satisfied.
4/30/2023
David E. VERIFIED CUSTOMER
$1000+ tire service. Scheduled an appointment for 1 to 2 hours, took over three. No loaner available, only 10 mile limit for Lyft (Home is San Clemente) And no courtesy car wash…seriously? disappointing. On a positive note: Staff is friendly and helpful.
4/30/2023
Peihua Y. VERIFIED CUSTOMER
Very satisfied with Mr. service’s service. He explained the inspection to me patiently and answered my questions kindly.
4/29/2023
Jane Y. VERIFIED CUSTOMER
He was very upfront about my car's condition and answered my question.
4/29/2023
Tamer Y. VERIFIED CUSTOMER
Paul and the Service team did a great job, I will definitely come back and refer norm reeves Volkswagen to everyone I know,
Thanks Normreeves Volkswagen Team,
4/29/2023
Not-Provided (. VERIFIED CUSTOMER
Uriel Gomez is a top professional
4/29/2023
Christian E. VERIFIED CUSTOMER
Felipe was friendly and helpful. Great service advisor!
4/29/2023
Lina K. VERIFIED CUSTOMER
When Raul or anyone of his colleagues are taking care of my car I know it’s in good hands. Wouldn’t go anywhere else. Norm Reeves you’re The Best!!
4/29/2023
Bridgette P. VERIFIED CUSTOMER
Paul was awesome!
4/29/2023
Farid M. VERIFIED CUSTOMER
Awesome service
4/29/2023
Peter A. VERIFIED CUSTOMER
Felipe was great! Thanks for all your help and for making sure all the required service was taken care of and that I was able to get back and forth from the dealership quickly and effectively!
4/28/2023
Baryon B. VERIFIED CUSTOMER
Excellent five stars
4/28/2023
Michael T. VERIFIED CUSTOMER
Outstanding service and friendliness from Uriel Gomez! Look forward to future visits for service with Norm Reeves.
4/28/2023
Chiwai C. VERIFIED CUSTOMER
Felipe keeps me informed of progress
4/28/2023
Dorothy M. VERIFIED CUSTOMER
I received notification that my car had been serviced & ready to be picked up. When I went in I was told that I needed to bring it back because it was not fully done, I also got a text message that it was done! Not sure if it was serviced at all’
4/28/2023
Sungho P. VERIFIED CUSTOMER
He is a very thoughtful and kind person. I am 100% satisfied with his service. I gonna give him 5 stars!!!!