Job as always was very well done, Raul as always is an excellent professional. However, hours after I got the car, tire low pressure icon went off, even after tire rotation and verification.
3/27/2023
Anshu J. VERIFIED CUSTOMER
Raul is an excellent service rep!
3/27/2023
Nader B. VERIFIED CUSTOMER
This is the third time Raul has helped me on an emergency basis. He is very knowledgeable and a great service man. Each time I have arrived at the end of the day and he did not hesitate to pull all resources together to get the job done. A true hero in my book.
3/27/2023
Ryo M. VERIFIED CUSTOMER
He is very efficient and always provides the best service! Much appreciated!!
3/27/2023
Guillermo F. VERIFIED CUSTOMER
It took a bit of time to fix. But Raul and the Norm Reeves service department wanted to ensure the problem with my new ID4’s AC was really fixed this time. So far, so good, hopefully it’ll be a long time before I need service at Norm Reeves VW.
3/26/2023
Aimee K. VERIFIED CUSTOMER
He was very helpful and showed me how To use my Sun roof.
3/25/2023
John A. VERIFIED CUSTOMER
David was courteous, attentive and went over everything.
3/25/2023
Peter T. VERIFIED CUSTOMER
Staff was helpful and did not charge for brake inspection, but squealing noise returned after just a few days and now I have to schedule another visit
3/24/2023
Frank A. VERIFIED CUSTOMER
Raul was perfect. Very efficient and also super nice and very professional . 10/10. Thank you for the great service.
3/24/2023
Feng Q. VERIFIED CUSTOMER
May I ask the replaced new battery still have 3 yr warranty? Thanks a lot
3/23/2023
Elias F. VERIFIED CUSTOMER
The repair should have been warranty
3/22/2023
Manolito C. VERIFIED CUSTOMER
Estimate and recommendations were completed to my satisfaction.
3/22/2023
Michael S. VERIFIED CUSTOMER
Always clear and attentive service, consistent and very polite. Thank you Raul.
3/22/2023
Teresa D. VERIFIED CUSTOMER
He greated me at my car BEFORE I went into the service center. I was put quickly with all the information and estimated tome to pick up the car. The service techs were very respectful and polite as well. Great service. This the 3rd car in a row I have purchased/leased from Norm Reeves Irvine VW. Thank you for your great service.
Teri D
Very satisfied customer.
3/22/2023
Stephanie R. VERIFIED CUSTOMER
Always great service. Thank you so much!
3/22/2023
Tae C. VERIFIED CUSTOMER
He is so polite and experienced
3/22/2023
Jacob T. VERIFIED CUSTOMER
Raul was great as always
3/22/2023
Eileen R. VERIFIED CUSTOMER
Thank you for always being so kind, professional and courteous. Some dealership try to pressure you to buy things we don't necessarily need at the moment and I never had this experience here. You guys are wonderful ????????
3/22/2023
Sami A. VERIFIED CUSTOMER
Fast and great work
3/20/2023
Dorothy W. VERIFIED CUSTOMER
What’s the contact information for the main Volkswagen corporation in Germany