Raul and the team are extremely helpful and clear on all matters respects the vehicle. An excellent service. Thank you and will be coming back in the future. Mike Stump.
2/23/2023
Lanee R. VERIFIED CUSTOMER
He was great!
2/23/2023
Jakob W. VERIFIED CUSTOMER
Thomas has always been our service rep. He always explains everything in detail and always lets me know the next steps when it comes to what is going to be next for my vehicle. Thanks again Thomas.
2/22/2023
Christopher E. VERIFIED CUSTOMER
I was surprised at how expensive it was , I figured because I lease the car from you that there would be an insensitive to bring the car back to you to be serviced. I will not be back sorry
2/22/2023
Ashley W. VERIFIED CUSTOMER
Raul and the team were very helpful. It was my first time there and we’ll back anytime we need anything else.
2/22/2023
Adam R. VERIFIED CUSTOMER
Raul was very professional and accommodating.
Looking to seeing you again!
-Adam
2/21/2023
Carol S. VERIFIED CUSTOMER
The men at VW service are very professional and always helpful. This is one of the reasons that I leased a VW from Norm Reeves. I owned a VW when I moved from Santa Fe to California. Norm Reeves serviced that car for several years before I traded it in. I was always happy with results.
2/19/2023
Drew S. VERIFIED CUSTOMER
The guys over at the Service center are always great. It’s the only reason I come to get services rather than just doing it myself. Tom and the other guys are the best, thank you.
2/19/2023
Jessica C. VERIFIED CUSTOMER
Tom is great! Also I appreciate how he explains exactly what’s wrong with my car. Thanks Tom, I’ll see you when another dash light pops on!
2/19/2023
Linda C. VERIFIED CUSTOMER
It was a great experience
2/19/2023
John Y. VERIFIED CUSTOMER
Great customer service
2/19/2023
Kayleen C. VERIFIED CUSTOMER
The service provided by Tom was outstanding. He kept us informed throughout the process and let us know whenever there were changes in the status. Excellent
2/18/2023
Patricia R. VERIFIED CUSTOMER
Tom was super helpful, appreciate him expediting our car’s service to ensure we could keep our family’s schedule on track!
2/18/2023
Aden I. VERIFIED CUSTOMER
Tom was excellent
Fast efficient and got it done early with a special request
2/17/2023
Rachel B. VERIFIED CUSTOMER
Raul was very professional, and helpful. I had a great experience, all of my questions were answered, and I was helped right away.
2/17/2023
Bruce H. VERIFIED CUSTOMER
Handled appt quickly and pleasantly. Notified promptly when service was finished. Very pleased with both service and Raul
2/16/2023
Margarita M. VERIFIED CUSTOMER
I'm not sure if it's because it's in your vehicle and you're dealership and service. People in mechanics are not up to speed with everything needed for electric vehicles... But from the service advisers I feel extremely. Resent full for all the service says that I added to my contract when I first purchased a vehicle. It seems there worthless and not word the the money I am spending on them. I added over 10000 of services and I feel I'm not getting a value for what I spent.
In addition to every time I mentioned the multiple electronic issues. I'm having it seems like it goes on deaf ears always saying wait for the next update or recall if this continues I'm definitely seeking legal action or forcing buy back program.
2/16/2023
Kimberly W. VERIFIED CUSTOMER
Thank you for taking my car in after business hours, repairing it while I was out of town, and providing excellent communication all along the way. You turned a stressful situation into a very easy one. It was a wonderful experience. Thank you again!
2/16/2023
Enid F. VERIFIED CUSTOMER
Thomas Brucks has always been very professional and helpful. My car took longer than expected and he got me a loaner. He always takes care of me. Very grateful
2/16/2023
Victor W. VERIFIED CUSTOMER
I was extremely happy and satisfied with the service I received by Thomas. He was highly attentive, meticulous, and cooperative in assisting me with my needs and troubles with my vehicle. His professionalism is outstanding and worthy of a much more responsible role. I was shocked to know that he was just another employee in the service department.