I have received service from Thomas in the past and this time was as professional as all the others. Please thank him for me.
1/23/2023
Megan E. VERIFIED CUSTOMER
Adrian Madrid went above and beyond assisting me with a window issue with my car. I am so appreciative that Norm Reeves employs such an amazing service advisor. In such a difficult time of finding employees, individuals like Adrian should be awarded for their hard work and dedication which makes customers such as myself want to return to a particular dealership.
1/23/2023
Jeanettt C. VERIFIED CUSTOMER
Very satisfied ????
1/23/2023
Erick S. VERIFIED CUSTOMER
Fast, efficient and very thorough
1/23/2023
Ryan W. VERIFIED CUSTOMER
Thank you!
1/23/2023
Kelly R. VERIFIED CUSTOMER
Tom was great! So nice and friendly.
1/22/2023
Theresa K. VERIFIED CUSTOMER
Raul is the best! Always accommodating and professional. You can tell he wants to keep the customer happy!
1/22/2023
Maria E. VERIFIED CUSTOMER
Thank you Adrian for al your help. Keep up the excellent work. Have a pleasant Year. Maria A Erdelyi.
1/22/2023
Rodney H. VERIFIED CUSTOMER
Always a friend group of men working at the counter.
1/22/2023
Michelle O. VERIFIED CUSTOMER
Attentive, friendly and efficient
1/21/2023
Trevor M. VERIFIED CUSTOMER
Raul always provides great service! Him and Tom are always working together to make sure our family vehicles get serviced properly and quickly! Thank you!
1/21/2023
Christopher Q. VERIFIED CUSTOMER
I've worked with both Thomas and Raul, and they are a solid team. Trish offered me $26,884 for my 2017 Golf R with 20,000 miles on it. That's $5,000 under what you would get for it, so I declined.
1/21/2023
Roxy I. VERIFIED CUSTOMER
Raul was efficient and sincere when helping me. My experience was a good one and I never dread getting my car fixed here.
1/21/2023
Menchie G. VERIFIED CUSTOMER
Raul was great! Everyone I can in contact with gave great service and was really friendly/professional/honest. There was consistency and speed in communication and service. I loved the convenience as far as providing me with the results of inspection and letting me choose what to authorize beforehand. And the offer to provide transportation while my vehicle was being serviced was an excellent touch.
1/20/2023
Alfredo E. VERIFIED CUSTOMER
Completely satisfied for the service.
1/20/2023
Nicole W. VERIFIED CUSTOMER
Very helpful, positive attitude!
1/20/2023
Brandon H. VERIFIED CUSTOMER
Raul and the the staff is always very polite and helpful. I came in for a recall for the car, dropped it off and was quoted a wrong time(understandable, you guys are very busy). I have owned many different brands of cars in my life and I have to be honest. This is the first time I’ve ever dropped off my car for any kind of work and it never got washed or at least rinse down. I had questions about my lights on the internal dash that never got answered by April.
Robert is amazing he’s is the definition of costumer service
Thank you for your help
1/20/2023
Nasrin P. VERIFIED CUSTOMER
Tom has always provided great service and communication!