I had an appointment, what's the point of an appointment if it takes over 4 hours to check an engine light.
1/5/2023
Erik V. VERIFIED CUSTOMER
Raul was very efficient, and he provided me with a list of factory recommended services to be done. I wasn’t pressured to get all the services done. I chose to decline changing the cabin air filter, and that was that. He was always courteous and polite.
1/5/2023
Wayne G. VERIFIED CUSTOMER
Raul always great to work with
1/4/2023
Freddy S. VERIFIED CUSTOMER
Thank you for your service.
1/4/2023
Mohammed L. VERIFIED CUSTOMER
Raul provided great service and I really appreciate it. He has a great attitude and is consistently helpful. I am very happy with Raul.
1/2/2023
Lina K. VERIFIED CUSTOMER
Raul is such a professional at what he does. He’s friendly and goes out of his way to make sure everything is done correctly and smoothly.
1/1/2023
Mitchell B. VERIFIED CUSTOMER
Raul always takes good care of us. Appreciate his support
1/1/2023
May J. VERIFIED CUSTOMER
Raul is always pleasant to deal with. He knows all that is needed for all of my VW cars!
1/1/2023
Noah L. VERIFIED CUSTOMER
Great work and service!
12/31/2022
Traci M. VERIFIED CUSTOMER
I’ve worked with Raul a few times I have been in the dealership and he has been beyond kind, helpful and a pleasure!
12/31/2022
Amanda G. VERIFIED CUSTOMER
Always a job well done and great service! Raul is awesome!
12/31/2022
Aaron M. VERIFIED CUSTOMER
Amazing service, flawless communication and notification. Thanks Raul, above and beyond. Kudos.
12/30/2022
Doug K. VERIFIED CUSTOMER
Raul was great
12/30/2022
Lucian A. VERIFIED CUSTOMER
I was misled my representative (not Raul) that the Multi-Point Inspection is not included but only a vision check, as I was planning to use the Service Offer which show Multi-Point Inspection, and charged additional $60 when the coupon I had included Oil-Change with Complementary Multi-Point Inspection.
12/30/2022
Nouraldin M. VERIFIED CUSTOMER
Great service and staff super helpful
12/30/2022
James K. VERIFIED CUSTOMER
Very disappointed
12/29/2022
Melissa H. VERIFIED CUSTOMER
Raul is ALWAYS a fantastic service manager. He is attentive to what is best for the customer and is always positive in the situation, helping offset anything negative as needed. He puts his customers first.