I appreciate Raul’s commitment to excellence in customer service. Thank you for providing an excellent customer service & technician team.
12/29/2022
Diane G. VERIFIED CUSTOMER
Also excellent care.
12/28/2022
Ruben B. VERIFIED CUSTOMER
Always professional. Thanks!
12/28/2022
Samantha B. VERIFIED CUSTOMER
Raul is always great. You’re lucky to have him.
12/28/2022
Starla S. VERIFIED CUSTOMER
Raul was fantastic. I love my Tiguan. Thank you
12/28/2022
Eric A. VERIFIED CUSTOMER
Service was excellent
12/27/2022
Susan K. VERIFIED CUSTOMER
Raul stayed on top of my car maintenance. Personable and efficient.
12/27/2022
Oscar R. VERIFIED CUSTOMER
Thank you!
12/27/2022
Babor H. VERIFIED CUSTOMER
Great service. I am very satisfied and keep continue to bring my vehicle to Norm Reeves .
12/27/2022
Parviz A. VERIFIED CUSTOMER
Thanks
12/25/2022
Not Provided. VERIFIED CUSTOMER
Raul Escamilla is a top professional
12/25/2022
Neil H. VERIFIED CUSTOMER
Dropped off car for 8:30 appt. Was going to wait but ended up leaving it there because of a power trunk issue that needed to be looked at AGAIN (wasn’t fixed from previous service visit). I got dropped off at 11:30 and was then told my car was done. So first issue, why wasn’t I called? I then asked if the trunk was fixed and they said it was working fine. I was skeptical since for 8 months straight it has not worked. When the car was pulled up I asked the technician to open the trunk. He tried and of course on the first try it didn’t open. And then he tried a few more times and then it finally opened. Then a manager came out to see and of course it didn’t work. So was anything even looked? Why did I leave for 3 hours? I needed my car in the afternoon so I could wait around more to have it actually looked at this time. I now have to come back and waste another day and more hours to have the same issue looked at a third time. Maybe I’ll have better luck the third time if not I will never return and take my business elsewhere.
12/24/2022
Duncan B. VERIFIED CUSTOMER
Excellent
12/23/2022
David W. VERIFIED CUSTOMER
Very professional service by Raul.
12/23/2022
Gabe A. VERIFIED CUSTOMER
Very gracious, very professional
12/23/2022
Ruby M. VERIFIED CUSTOMER
Good service!!
12/23/2022
Robinson A. VERIFIED CUSTOMER
I know that my car has a recall for the TPMS but it was not explained to me what they did if i did not asked..
12/22/2022
Robert B. VERIFIED CUSTOMER
Raul is an excellent service representative. He always communicates effectively and provides great service.
12/22/2022
Roozbeh S. VERIFIED CUSTOMER
Raul did a great job!
12/21/2022
Felipe S. VERIFIED CUSTOMER
Very helpfully and knowledgeable, very satisfied with my visit