Raul has an excellent service solving everything very quickly
12/15/2022
Michael S. VERIFIED CUSTOMER
Adrian was very helpful and professional! Thank you!
12/15/2022
Edward V. VERIFIED CUSTOMER
Raul is fantastic and provided above and beyond customer care. He was both accommodating and understanding of situations. Definitely the place to go for the best customer care and service of my vehicle.
12/15/2022
Jian Y. VERIFIED CUSTOMER
Thank you
12/15/2022
Diane H. VERIFIED CUSTOMER
Thanks!
12/15/2022
Rosemarie R. VERIFIED CUSTOMER
See you next year
12/15/2022
Jesus L. VERIFIED CUSTOMER
He was great and knowledgeable.
12/14/2022
Jonathan R. VERIFIED CUSTOMER
Adrian was awesome to work with. Great communication and got my recall and service handled quick. Thank you Adrian, I’ll see you next service
12/14/2022
Marilyn W. VERIFIED CUSTOMER
Excellent service! Raul Is the best. Always looks out for my best interests!
12/14/2022
Miguel G. VERIFIED CUSTOMER
There was a new service writer on the drive that morning and he was fumbling on the Ipad trying to find my name for my appointment. Raul immediately saw me and approached me. Took my last name and he found my appointment. Excellent customer service by Raul!
12/14/2022
Syed I. VERIFIED CUSTOMER
Great job. Efficient and was accurate in time estimates
12/12/2022
Truc V. VERIFIED CUSTOMER
Raul always does an excellent job!
12/12/2022
Erick F. VERIFIED CUSTOMER
I was greeted right away and connected to Raul immediately. He quickly confirmed my request and reviewed what would be done. I was in and out in 3 min. without feeling rushed. It was perfect. Communication was great. The text updates were awesome and work was done properly and with a smile. The young man checking people in was super friendly and professional with a smile. You also didn’t overbook either. That has been a problem in the past and it made for an unpleasant experience. This was great. Great job and thank you.
12/12/2022
Karla H. VERIFIED CUSTOMER
Very satisfied with their service. I have been taking my car at Irvine VW for the last 5 years. Thank you Raul for your professionalism.
12/12/2022
Daniel L. VERIFIED CUSTOMER
I was very pleased with the customer service.
Adrian was very polite and knowledgeable.
Thanks,
Daniel
12/12/2022
Olivia P. VERIFIED CUSTOMER
he was so sweet!! very helpful and gave me all the answers i needed
12/11/2022
David F. VERIFIED CUSTOMER
Will continue to monitor the transmission rattle fix
12/11/2022
Marat G. VERIFIED CUSTOMER
Raul was extremely professional and helpful!
12/10/2022
Michael C. VERIFIED CUSTOMER
Very Professional and helpful in resolving are issues !