The team was both helpful and knowledgeable, they also provided an excellent customer service experience.
12/3/2022
Kathy U. VERIFIED CUSTOMER
Thank you
I’ll wait for the appraisal,
However I can’t say that I’ll trade in my car as of yet!!!
Kathy U
12/2/2022
Jennifer O. VERIFIED CUSTOMER
Adrian is awesome! Great customer service
12/2/2022
Rochelle A. VERIFIED CUSTOMER
Great advocate, service provider and human. Always impressed by how considerate and helpful he is. Grateful to have his assistance. Along with Conrad, Mike the shop Forman and Tom.
12/2/2022
Deborah D. VERIFIED CUSTOMER
5 stars
12/1/2022
Teresa T. VERIFIED CUSTOMER
Ok thank you
12/1/2022
Mike T. VERIFIED CUSTOMER
Tom was great. I have been dealing with a frustrating brake situation and Tom went out of his way to get the problem fixed. I have taken my car into Norm Reeves three times in the past six month and they have provided great customer service each time. Thank you Tom and team.
12/1/2022
Cynthia Z. VERIFIED CUSTOMER
Efficient and courteous
12/1/2022
Izumi B. VERIFIED CUSTOMER
If my car was washed when service was done, much nicer.
Service department parson Tom was nice and professional.
Thank you.
12/1/2022
Chris S. VERIFIED CUSTOMER
I really love bring my car in to the dealership. I always 100% trust that the work will be done correctly, efficiently and that we won’t be taken advantage of.
11/30/2022
Zuri O. VERIFIED CUSTOMER
Thomas was very nice and helpful with getting my car fixed.
11/30/2022
Brian S. VERIFIED CUSTOMER
Tom is great! He is thorough, accommodating, assuring and personable. He takes care of business with an attitude toward great customer service!
11/30/2022
Michael H. VERIFIED CUSTOMER
Thomas was professional, kind, and a pleasure to work with
11/30/2022
Krishan K. VERIFIED CUSTOMER
Great service from start to finish. Open documentation and progress.
Wonderful drop and pickup service with no tension and waiting. Thomas deserves all credits for smooth and efficient handling.
Kris khurana.
11/30/2022
Lorri B. VERIFIED CUSTOMER
Adrian is great!!
11/30/2022
Andre P. VERIFIED CUSTOMER
Great customer service and professional
11/30/2022
Kip P. VERIFIED CUSTOMER
Awesome service group! I was the first appointment (15 min early). The guys checked me in and took care of everything! Thanks for everything.
11/29/2022
May J. VERIFIED CUSTOMER
Tom got us in quickly for our first oil change in our new GLI.
Very grateful in his getting it done while we waited.
11/29/2022
Renee L. VERIFIED CUSTOMER
It’s always good to be treated with respect and honesty from a reputable dealership. Although I decided not to proceed with some of the repairs on my car today, I will always keep this shop in mind for future repairs, for you are the best !