Nate delivered on his promise of fixing the problem!
10/23/2022
Ruben B. VERIFIED CUSTOMER
Great service!
10/22/2022
Nasrin P. VERIFIED CUSTOMER
Tom was very communicative throughout and kept me informed. He explained everything as it was happening and made the process easy for me. I really appreciate it!!!
10/22/2022
Brent P. VERIFIED CUSTOMER
Tom Brucks is a HUGE asset to your dealership! A very friendly plain-speaking customer service professional … even when delivering not-so-welcome news. Thank you, Tom!
10/22/2022
Melissa M. VERIFIED CUSTOMER
Thomas was so helpful! I love coming down to get service here.
10/22/2022
Nuits T. VERIFIED CUSTOMER
Very helpful and kindly ! I appreciated service and Nathanail help
10/22/2022
Antonio S. VERIFIED CUSTOMER
Raul is an excellent service advisor, trustworthy! I loved to work with him. Don’t lose him!
10/22/2022
James W. VERIFIED CUSTOMER
Recall was good to go. Shuttle both ways was a positive. Only disagreement was they wouldn't t warranty a druvers sun visor. 45K car with a little under 11K miles. I also purchased the extended warranty. Several salesmen stated all parts were covered. Guess it was just a politician speech
10/22/2022
Lisa A. VERIFIED CUSTOMER
Please have your tech guys wear gloves or wash hands before bringing a customer their vehicle. I keep wipes in my car and was disappointed that I had to wipe it down. Coming out of covid this is a nice touch to know the dealership cares. Also, my car was left for several days for repair and was covered in dust. I thought dealership ran them thru a quick wash before returning car. Finally, props and kudos to Nate for doing an amazing job. Extremely detail oriented, kept me informed, gave me a beautiful car to loan. Overall, very satisfied! Thanks
10/21/2022
Maged E. VERIFIED CUSTOMER
Thomas, thank you for the professional service. It deserves a 5 star review. From the moment the order was placed and the follow up until the final service was conducted.
10/21/2022
Carey A. VERIFIED CUSTOMER
Frankly totally disappointed. Brought the car in about 6 weeks ago for standard service. Car was totally fine and wish I never brought it in to you. I was up sold tires. Yeah I know you have to upsell. They sent me pictures of some beat up tires who even knows if it was my tires now that I see how you all work. Never mind that. After I picked up the car it started making a noise which got worse and worse so we bring it back. Now they tell me the brakes need to be replaced. Oh and it will be $1000 maybe more depending on this that blah blah blah. Should have never brought the car in the first place. Once you all touched it all these costs and repairs. I get what you are doing and do not like it. I do not trust you and now I have lemon with brake issues. Oh and the repair sales person said it was a well known problem. It was never a problem until you all messed with the car. I am reminded why I should never buy a VW and was warned about this by many other friends that dumped the brand. Doubt you do anything to fix this let alone even read this.
10/21/2022
Alexa R. VERIFIED CUSTOMER
Nathaniel went above and beyond with my car service. Great job, Thank you!
10/21/2022
Ichiro Y. VERIFIED CUSTOMER
I really appreciate your great service.
10/19/2022
Mike T. VERIFIED CUSTOMER
Bruce and Nate were great! Really happy with the service and overall experience.
10/19/2022
Rogelio B. VERIFIED CUSTOMER
Todo muy bien Gracias
10/19/2022
Leslie W. VERIFIED CUSTOMER
Tom was actually the guy who took care of me and as usual he’s awesome!