Thomas Brucks was informative. Gave the correct estimate and timeframe for service. Great job
10/18/2022
Mark N. VERIFIED CUSTOMER
great service and super fast
10/16/2022
Austin B. VERIFIED CUSTOMER
Brought in on Thursday. Done on Friday.
10/16/2022
Jose A. VERIFIED CUSTOMER
Great job, appreciate it.
10/16/2022
Alberto R. VERIFIED CUSTOMER
Setting up appointment needs improvement:
-Service request - 1 year service, fix ding and scratch, carplay issues. Online portal would not allow me to add updates - tried 3 times.
-Scheduler did not know that person who fixes dings / scratches is not available on my scheduled date 10/12. I scheduled time off of work for appointment and found out service for dent/scratch needs to be re-scheduled.
Greeter, service managers were nice and professional.
Next steps for unresolved issue not satisfactory:
Carplay issue unresolved - what are the appropriate next steps?
10/15/2022
Monica W. VERIFIED CUSTOMER
Raul was great job well done
Why does it take so long for service when other dealers do the same work for half the time?
10/15/2022
Bertha D. VERIFIED CUSTOMER
Great service
10/15/2022
Tamiko A. VERIFIED CUSTOMER
Thomas was extremely helpful & knowledgeable. He quickly took care of everything I needed & answered all my questions. Thomas was friendly, professional, kind, & provided great customer service.
10/15/2022
Mackenzie H. VERIFIED CUSTOMER
Thank you for your service Thomas! You went above and beyond to make sure I was provided with all the help I needed with my new car!
10/15/2022
Jim S. VERIFIED CUSTOMER
The clunk noise in my rear passenger side is still happening and that was the primary reason I brought it in. It is not normal.
10/15/2022
Uwe S. VERIFIED CUSTOMER
Tom Brucks was a first-class service consultant. Really good guy
10/14/2022
Jeffrey K. VERIFIED CUSTOMER
Great service and communication by Raul. Would like to have received a written report card based on the inspection showing items that may need attention in future service spots (brakes, filter, brake fluid, shocks, etc.).
10/14/2022
Fernando G. VERIFIED CUSTOMER
Nathaniel was very professional and I am satisfied with his help!
10/14/2022
Dennis R. VERIFIED CUSTOMER
Raul was exceptional
10/13/2022
David B. VERIFIED CUSTOMER
The brakes are better but still are grinding. I made a U-turn today and the trans mission did not shif out into the next gear until 5200 rpm. All the issues I brought the car in for
10/13/2022
Scott B. VERIFIED CUSTOMER
Raul is the best Service Advisor anywhere
10/13/2022
Felipe H. VERIFIED CUSTOMER
Super high prices
I brought my car for an oil change, I paid 260 for an oil change. You guys charge 100 for check the brakes? Most companies do it for free. $40 for visual inspection? It’s so funny how you guys treat ppl that want to buy new cars like kings but as soon as we have to pay out of our pocket you guys treat ppl like ****. I asked the service guy to ask his manager to not charge me so much he said he couldn’t do anything… so pretty much I paid 260 for a simple oil change. I will never go back to your dealership
10/13/2022
Hossein S. VERIFIED CUSTOMER
I am happy with the quality of the service I received, my questions were answered properly.
10/13/2022
Carlos . VERIFIED CUSTOMER
Tom was very communicative and accommodating during the time my vehicle was at their location for repair. Top class treatment.